I had an amazing experience with Melbourne Australia Tours! The guide was super friendly and knowledgeable, the trip was well organized, and the destinations were absolutely beautiful. Everything ran on time and I felt really comfortable throughout the whole journey. Highly recommend to anyone visiting Melbourne!

Challenging start great finish A bit disappointed to start with as did not stop at wildlife viewing areas listed in itinerary. Worth provider looking at that as felt mid-sold. However after lunch at Apollo bay we were taken to see seals, then to a eucalyptus glade to see three koalas and loads of cockatoos. Then via the forest for more koalas and finally the wonderful natural rock formation in the bay. Thought we would not see kangaroos but driver managed to find a mob of about ten of them in Simpson I think it was called. So great afternoon in the end and lovely group

I booked a 5-day tour quite spontaneously. Unfortunately, the original trip couldn’t go ahead as I was the only participant. Instead, the team put together a custom package for me, including a 3-day Great Ocean Road & Grampians tour plus two day trips (a wine tour and Puffing Billy railway/ Penguin Parade).
All of the tours were absolutely first-class. Everything was very well organized, and I was always asked if everything was okay and if I was happy with the arrangements. I really appreciated the flexibility and the care they put into making sure I had a great experience.

So much fun and lovely adventure!
Due to low season, there were only 6 people joined, but the company didn’t cancel the trip. Instead, they turned it into a small group trip. Thumbs up for responsibility and care!

The guide arrived on time with a van that was so comfy. 10+ hours on the road didn't kill my back and neck😁

The Great Ocean Road was foggy on that day, plus winding curves at some parts, but Colin’s driving was so smooth and I didn’t feel dizzy, so lucky!

I saw koalas, sheeps, kangaroos, wallabies, cows, wild birds and ducks along the way too🩷

All my photos were taken with just my phone, even in the heavy fog, they turned out stunning!

Colin was so friendly, polite and made every one feel inclusive. The price was compettitive, the service was excellent!

Highly recommended!

Beautiful Australian Coasts Oceans and Views We are a family of 5 ( 3 adult children). We had the best moments in our lives for this trip, it was awesome .the tour guide Mr Colin was great and cool even after i spilled my hot chocolate on the van floor LOL.

One of the best tour experience of my life. And the tour guide Colin is really friendly and throughout the tour, it gives a warm welcoming vibe

10/10👍🙏 ⭐⭐⭐⭐⭐ Absolutely Amazing Melbourne Experience!

I had the best time on this tour! From the moment we were picked up, everything was smooth, friendly, and well-organized. Our guide was knowledgeable, funny, and clearly passionate about Melbourne’s history and culture. We visited all the must-see spots — from the laneways and cafes to the stunning Great Ocean Road. The highlight for me was the Twelve Apostles at sunset — breathtaking! Highly recommend this tour to anyone wanting to explore Melbourne the right way. Worth every dollar!

Long trip a little bit disappointed It was a good trip but I feel it was too long. We started close to Apollo Bay and finished at the 12 Apostles. Around 12 hours in and out in some place We were there 1 hour another 30 minutes they don't provide water. It was okay but not a good experience also the trip was called Kangaroo and Koala tour. We do not stop to see any Kangaroo

Memorable tour of the coast Scenic views. Reverse 12 Apostle and Great Ocean Road is the way to go. Not much crowd in all places we went. Enjoyed lunch @ Apollo Bay. This trip is memorable. William(tour driver) is amazing.

Apostles Great full day tour amazing views. We got to see koala bears in the wild, which was special to see and experience. Great photos stops as well

Easy dealing with Colin from start to finish. Accommodating as well.

Would recommend to friends It was pleasant dealing with Colin from the start. Accommodating and helpful. Actual tour went well and we covered the items per itinerary

Hotels were pleasant and we liked the best western Buckingham concept loads

Went on the Great Ocean Tour. Managed to get dramatic photos along key spots of the tour, fantastic views. The driver, Colin, gave us plenty of great tips and information about the places we stopped at.

Best tour ever in Australia The tour is really great - and above all, Richard, the tour guide and driver is best person we met in Australia. He is so friendly, polite, interesting - old school guy with you will will enjoy every minute of this tour. He is telling interesting stories about Melbourne and every other place where we stop.
Places are very nice, picturesque and all in one - all trip was really perfect!
Highly recommended!

Good trip. Safe driver. Thank you so much Neil - A friendly tour guide and safe driver. I have enjoyed the trip, great time. You has tried your best visited most of places. I know we was running out of time that why we didn't go by scheduling. But, most of us was happy how things went. Highly recommend it. Thi Dinh.

12 apostoles It's a full day plan, it starts early in the morning and the return is after 7 pm. The trip includes a visit to the 12 apostles but they also take you to a very nice although somewhat expensive chocolate shop. There are also stops to see Koalas, where we were able to see more than 5 in their natural habitat, another stop is to see kangaroos although that day there were hardly any.

The driver Neil drove in a careful and responsible manner the whole time and made several bathroom stops during the trip so there is no problem in case you need a bathroom.

In general it is a good option if you want to see the 12 apostles.

Will definitely recommend to friends and family who will be doing a similar tour in the future 🙂 Richard was fantastic! He was very accommodating and he was a great tour guide, making sure we arrived at all our destinations safely. We learned a lot from his historical talks which he knows a lot on.

A rule of thumb the driver should always remember though is to confirm the headcount to make sure everyone’s onboard before heading to the next stop.

Overall, it was a pretty fun road trip. One of the memorable experiences I got from it all was how friendly the itinerary was for tourists, eventhough we ran short of time on some occasions.

All the best!

Worth it trip Breath taking experience, especially the twelve apostles. Seeing the Koala on the trees was also fantastic, the arch was also great

Awesome tour I had a great time during the tour. It was worth joining the tour and visiting Great Ocean Road. And luckily, I could watch wild koala and kangaroos

Colin was super helpful! Although he was unable to directly accommodate the day trip, he was able to quickly source one of his partners to help immediately. Made great recommendations based on the weather and logistics, and it turned out to be a great day! 5 STARS *****

Great tour I went on the Phillip island tour with Melbourne Australia tours. I am from Monash university and had a great a time. Will definitely go again with this touring company.

Richard (our driver) is an absolute legend!! He was so kind and very knowledgeable. We had a fantastic day and there was nothing that we could fault. Thanks heaps again and we will be recommending you guys to everyone 👏👏👏

Mr. Mike, our Guide and Driver, was excellent in providing us all the info through out the tour and appreciate his good sense of humour. 😄
The bus was good and clean (no push back seats though) and it was good experience overall.

We booked 2 tours with this company:

GREAT OCEAN ROAD TOUR - we did this tour 5 years ago, and it’s still as beautiful. Our tour guide, Neil, was knowledgeable, and he makes everyone feel comfortable. He is also strict with time so that we won’t miss out on other tours/sights.

PHILLIP ISLAND TOUR - this is our favorite tour so far! So many scenic spots, perfect for our little family. Our tour guide (sorry I forgot his name) was the best! We learned a lot especially about Kangaroos and wallabies. He gives us ample time to go around the attractions, and makes sure everyone had fun. Will definitely do this tour again when we go back to Melbourne!

Colin, the owner of the company, was a big help to us. One of the tours got cancelled due to unforeseen circumstances, but Colin made sure that we will be able to do the tour even through a different company. We are so thankful for him for being patient and understanding. We will definitely book through this company again!

We booked 2 tours with this company:

GREAT OCEAN ROAD TOUR - we did this tour 5 years ago, and it’s still as beautiful. Our tour guide, Neil, was knowledgeable, and he makes everyone feel comfortable. He is also strict with time so that we won’t miss out on other tours/sights.

PHILLIP ISLAND TOUR - this is our favorite tour so far! So many scenic spots, perfect for our little family. Our tour guide (sorry I forgot his name) was the best! We learned a lot especially about Kangaroos and wallabies. He gives us ample time to go around the attractions, and makes sure everyone had fun. Will definitely do this tour again when we go back to Melbourne!

Colin, the owner of the company, was a big help to us. One of the tours got cancelled due to unforeseen circumstances, but Colin made sure that we will be able to do the tour even through a different company. We are so thankful for him for being patient and understanding. We will definitely book through this company again!

Twelve Apostles Not on tour, just two of us on a Great Ocean Road trip, visited the 12 Apostles on a busy Tuesday, parking very full, as it is Victorian school holidays. An amazing walk viewing various angles of the Apostles, well managed walking trail, fabulous amenities with toilets, and all absolutely free! A must world resounded place to visit on your Great Ocean Road trip.

The great ocean tour was nothing like they have advertised on their website. They said its a comfortable vehicle but it was a tempo where you need to squeeze yourself. It says the morning tea is included but it was not. The whole trip was unorganised and there was no proper correspondence from them regarding the trip. I went through a different agency last year and totally enjoyed the tour and this time I regret i booked through Melbourne Australia. I hope they improve their service in future if they want to continue this agency. Good luck!

Writing this review and recommending Colin and his team at 'Melbourne Australia Tours' is truly a pleasure! We arranged a 13 pax custom tour of Melb and surrounding region for our overseas family guests. It included custom city day trips (Brighton beach + Shopping days) + a 2 day Great Ocean Road tour as well as airport transfers.

We were in the midst of our own wedding planning and Colin and his team UNDERSTOOD how time poor we were and continued to keep us up to date. They were also very accommodating to our questions and requests - Colin has become more like a trusted advisor by the end.

The driver Jacob was bilingual (English/Mandarin) and made a great impression on our family. He made great recommendations (scallop pie, Apollo bay beer) and looked out for the elderly members of the family group. Highly commendable!

Many thanks Colin and your team. You truly care about the service you provide and do right by your clients. For anyone considering a custom tour of Melbourne please don't hesitate to reach out to Colin and support local small businesses who actually care about their service.

13 Pax Custom Tour of Melbourne and Great Ocean Rd. 5 stars! Writing this review and recommending Colin and his team at 'Melbourne Australia Tours' is truly a pleasure! We arranged a 13 pax custom tour of Melb and surrounding region for our overseas family guests. It included custom city day trips (Brighton beach + Shopping days) + a 2 day Great Ocean Road tour as well as airport transfers.

We were in the midst of our own wedding planning and Colin and his team UNDERSTOOD how time poor we were and continued to keep us up to date. They were also very accommodating to our questions and requests - Colin has become more like a trusted advisor by the end.

The driver Jacob was bilingual (English/Mandarin) and made a great impression on our family. He made great recommendations (scallop pie, Apollo bay beer) and looked out for the elderly members of the family group. Highly commendable!

Many thanks Colin and your team. You truly care about the service you provide and do right by your clients. For anyone considering a custom tour of Melbourne please don't hesitate to reach out to Colin and support local small businesses who actually care about their service.

Amazing trip The trip was amazing.. The tour guide was very good.. Only glitch is bus was small and sitting place was restricted.. Rest everything was fine

best option if you’re on a budget stunning places and very lovely guide! amazing option if you have a small budget and not a long time.. i strongly recommend!

The tour was amazing! We had a friendly driver who knows the history and important facts about the place we visit. We enjoyed the tour a lot????

Bad driver Awful guide. No koalas or kangaroos. And he was falling asleep on the return and many called him out on it.

Thank you for a great trip today. I and my mom have a wonderful trip to Great Ocean road. Our driver is Mr. Mike, good and polite driver. ????????

Positive feedback The overall experience was really good and would hight suggest this tour to everyone who so ever trying to plan a day !!

Amazing experience. It was an amazing experience. Our tour guide Neil was superb and made this trip all the more enjoyable comfortable. I definitely recommend Melbourne Australia Tours.

Had a great experience with this company for our Melbourne tour. Dhruvv was great and took great care of us, showing us great places to take photos.

Memorable experience Wonderful drive from Melbourne to the 12 Apostles. Through the forests and the beautiful view of the sea. Natural beauty of the place is unparalleled Good restrooms and restaurants along the way. Extremely tourist friendly and wheelchair facilities are also available. Memorable trip

Amazing!! Paul our driver was great and he had so much knowledge to share. The tour was fantastic, the drive was majestic and we stopped at the chocalatier which was amazing! The countryside is stunning and the ocean road was breath taking.

Had a great day arranged by Colin but our Driver Drew was knowledgeable and showed us a great day highly recommended anyone wishing a private tour to request Drew

Many thanks

Mike, Suzi and Kai

We had an amazing Ocean Road Tour as arranged by Colin with the best driver Dhruv! They are easy to deal with and have great value for money on a private tour, plus Dhruv is very flexible knowing we have a child on-board. Will definitely recommend you guys to our friends and to on our next visit. ????????

An experience not to be missed The main attraction on this Great Ocean Drive trip is, of course, to see the 12 Apostles. Along the way, we stopped at Apollo Bay for lunch. We detoured to try and find kangaroos and koalas in the wild, which I feel took too much of our time and we ended up not having enough time at The 12 Apostles and The Lord Ard Gorge. The drive on Great Ocean Drive was long and winding, not suitable for those who suffer from motion sickness. On the whole, it is an experience not to be missed.

Great dude who'd drove us along the Great Ocean Road, showing us special sights only the locals know about. Highly recommended

Amazing tour. Our tour guide/ driver Neil is quite responsive and informative, he talked about the iconic spot/buildings or history on the way. We always had enough time on every stop to enjoy the scenery. It’s a long journey meet up at 07:30 and back to CBD just right on 19:30, Neil let everyone drop off at any point they want. Quite a helpful guide, thank you.

5 It could have been better in summer but still fun. The driver was kind and friendly also a good driver! I had a good time with family.

Must do day trip! Lovely day out. Mathew was an excellent guide and very informative about all the locations we visited. We had adequate time at each stop and played quizzes on the journey to help pass the time. The day ran very smoothly and was very enjoyable. Would definitely recommend! Beautiful sights and great atmosphere.

The awesome great Ocean road experience Our guide Neil was very informative, he shared about the history, about the animals, the geography, even he share about the plants and trees, best restaurants and tips on what to spot on or do whenever we arrive to any of the stops. Neil also super helpful to everyone for easy drop off in the city after the tour dont forget your snacks along the way its approx 600km total distance the pricing of this tour was awesome, just grab it!!! the tour group were number of people under 20 pax

When you complete the booking, you will get a text msg promptly via whats app from Colin and he will share all the info, especially on the pick up point!

Lovely tour company for kids Though the weather was not nice we managed to have a wonderful time. The driver was experienced and we cought a little sunshine when we reached loch arc gorge and even see a koala on the tree. They don’t charge anything for infants as long as they seat on parents laps, so that was definitely a plus!

Amazing Moments... Fun & Enjoy - Amazing Tours for both Great Ocean Tours including 12 Apotles / Puffing Billy/ Maru Koala & Philip Island Penguin Plus Parade Our driver, Neil was super good & safe driver. His knowledge on the place of interest along the journey was very good. Colin did a good follow up to ensure tyat everything is good as plan Thank you Melbourne Australia Tours for the amazing & memorable for me & my family

Have a great time with Australia Melbourne Tour with the Great Ocean Tours & 12 Apotles...Colin was so nice to keep me updatea on the plan & arrangement...Looking for my next tour on 8 June...Thank you...

Hi. Would like to take this opportunity to send our regards and express our gratitude to the Driver Neil for our Great Ocean tour yesterday. He was really engaging and a good hearted man. Please convey our feedback and greetings to him. Thank you.

Great Ocean Tour Hi. Would like to take this opportunity to send our regards and express our gratitude to the Driver Neil for our Great Ocean tour yesterday. He was really engaging and a good hearted man. Please convey our feedback and greetings to him. Thank you.

Perfect place to have lunch! We recommend the Baconberry bagels Finally got to visit Carter's in Waterloo Rd, Hinckley, near Iceland. We had coffees and Baconberry bagels, yummy! I love the decor inside. We sat on two big comfortable armchairs, very comfortable. The waitress, Baiba, was friendly and efficient. We will definitely be back, maybe for cocktails next time.

Best in business Tour was well organized. Great guide with excellent planning. Awesome view points/look outs.

Very good accommodation, well placed and comfortable. We had no complaints and the owner was easily approachable in case of queries

We booked 12 Apostles day trip via them. Prices were competitive and service was good.
We got prior notification the previous night on the driver details.
Driver Mr Neil was a great guide + driver. He was polite and supportive for the tourists from all parts of the world.

Lunch break in Apollo Bay at Fishermen wharf was great.

Overall a well recommended tourist service.

We booked 12 Apostles day trip via them. Prices were competitive and service was good.
We got prior notification the previous night on the driver details.
Driver Mr Neil was a great guide + driver. He was polite and supportive for the tourists from all parts of the world.

Lunch break in Apollo Bay at Fishermen wharf was great.

Overall a well recommended tourist service.

Wonderful great ocean road experience Recently, my family and I had the most wonderful time on the great ocean road. Colin arranged a private tour for us on short notice. Vadim, our guide and driver, was very very professional, engaging and flexible. He created a customized itinerary meeting all our needs. The vehicle was also very comfortable. I would highly recommend Colin and Vadim for arranging tours in Melbourne.

Thanks Colin and Vadim for creating life long memories!!

Just Giving A Heads Up The Good: Once we made it to The 12 Apostles, the sites were amazing and made it kind of worth while.

The Bad: Our guide did not make this an enjoyable experience. The large group of people was very obnoxious too. The bus showed up 20 minutes late to our pick up location and we waited an extra 10 minutes for more people that were extremely late. Once we left the last pick up location (as in when it was too late to get off of the bus), the driver got on the microphone and told us the following information

1 - It was very unlikely that we were going to see anything that the tour promised because it was a holiday weekend, the weather sucked, and the bus was too big to park in a lot of the locations we needed to go.

2 - The road was incredibly dangerous and we were all likely to get sick. Also, if we did get sick we were going to be fined $250 for a clean up fee. This in particular induced a panic attack because I do have a tendency to get motion sick. I really wish this warning was listed on the page or made apparent to me because I could have brought medication for myself.

There were many people who brought small babies on the bus. I'm not against children exploring with their families, but this was a 12 hour bus ride with 50 other people. Diapers were full, babies were screaming, families wound up getting back on the bus VERY late and shortened the sight seeing part of the trip for everyone else. I would strongly encourage families to not bring babies in diapers on this trip, you should just rent a car.

The driver kept cutting time off of our stops. We got maybe 30-40 mins at each location. This entire trip was about the sights, so we suffered through an awful 12 hour bus ride for maybe 60-90 mins of enjoyment. He also scolded the entire bus anytime 1 or 2 of the guests got on the bus late. It was very awkward and uncomfortable.

The driver completely skipped stopping to see the Koala's, which was one of the reasons I booked this. I actually called every cab company I could find when we stopped for lunch to see if ANYONE could bring us back to Melbourne. I lost confidence that our driver would allow us to see anything we signed up for. I did not want to spend another minute on that bus if we weren't able to see the sights we signed up for. Unfortunately the holiday weekend made it impossible for us to be rescued.

I almost got off the bus at the last pick up spot to just uber to the airport and rent a car. I really wish I did. I strongly encourage anyone reading this to just rent a car. It would have been amazing adventure had I listened to my gut.

I couldn't tell you a single fact about anything we saw or did that day. The driver was negative and complaining about parking, weather, or the holiday. Or he was silent because he was driving dangerous roads with a vehicle that was too large.

I gave 2 stars because the sites were amazing, but running to each lookout spot to enjoy only a few minutes was a bummer.

My family and I visited Melbourne first time. On short notice, Colin arranged a private tour of Great Ocean Road. Vadim, our guide and driver, was very flexible and customized the itinerary to our needs making our day really comfortable and enjoyable.

Thanks Colin and Vadim for creating life-long memories for me and my family.

Well worth it, thanks Neil. Neil our guide was fantastic. So many good stories to share. He was thoughtful, and even made an extra stop at a different chocolate factory for one of the kids on the tour, as the original one was shut. Thoroughly enjoyable day.