Terms & Conditions for Australian Geographic Travel – The Gift of Travel Gift Voucher Please read these bookings terms and conditions carefully as they contain important information about your agreement with Insight Australia Travel. By purchasing a Gift of Travel Gift Voucher, the Client acknowledges having read, understood and agreed to these booking terms and conditions, which make up the contract between you and Insight Australia Travel. 1. Terms “IAT” refers to Insight Australia Travel Pty Ltd trading as Insight Australia Travel (ABN 49 651 429 542) “Client” refers to the person(s) or company making the booking with IAT. “Supplier/s” refers to service providers engaged by IAT to provide the various components of the booking. 2. Prices All prices are quoted in Australian dollars and include GST (currently 10%). IAT reserves the right to adjust the costs mentioned in the confirmation should the GST change or should government at any level in Australia introduce new taxes, rates, levies or charges which may affect the costs during the time of travel. 3. Gift of Travel Gift Voucher Value The Gift of Travel Gift Voucher purchased has a value as per the face value of the voucher purchased. Maximum 1 (one) Gift of Travel Gift Voucher can be applied per person per booking. Multiple vouchers cannot be applied per person. 4. Cannot Be Used in Conjunction with any other Promotion The Gift of Travel Gift Vouchers cannot be used in conjunction with any other promotional offer. Each voucher is only redeemable once. Vouchers cannot be redeemed against past purchases. 5. Expiry Date The full amount of the value of the Gift of Travel Gift Voucher must be applied to a valid Australian Geographic Travel tour booking by 31 December 2022.The full amount of the value of the Gift of Travel Gift Voucher may be applied as a deposit for future travel or as part of full payment. 6. Refund Policy No refunds are payable for expired Gift of Travel Gift Vouchers. No extensions will be given for any expired Gift of Travel Gift Vouchers. Gift of Travel Gift Vouchers cannot be exchanged for cash. 7. Valid Tours The Gift of Travel Gift Vouchers are only valid for use on an Australian Geographic Travel tour excluding the following: Lord Howe Island Scientific Expedition Aussie Ark Experience Lightening Ridget Fossil Digs Explore Torres Straight and Cape York Cruise Australia’s Great Southern Coastline Coastal Wilds of Tasmania 6 Foot Track in Comfort Blue Mountains Yuaygir Coastal Walk Classic Larapinta Trek – June and September 2022 departures All International tours Other tours listed currently or in the future may be exempt from the Gift of Travel Gift Voucher offer OR not available at the time of purchase, please check with Australian Geographic Travel for confirmation. 8. Level of Fitness Required Please check with Australian Geographic Travel the recommended level of fitness required for a selected tour prior to booking a tour. 9. COVID-19 UPDATE: Mandatory Vaccinations from October 2021 Until further notice: IAT requires that all participants on our tours must be fully vaccinated with a Therapeutic Goods Administration (TGA) approved vaccine against Covid-19. Before boarding a tour, you will be asked to produce a vaccination certificate/passport (digital or otherwise) that is acceptable to Australian Federal and/or the relevant State/Territory jurisdictions through which you are traveling with us. You must carry or have access to this certificate at all times during your journey with us and show it to any person in authority who asks to see it e.g. police or public health officials. Covid Safe Plan IAT has implemented a comprehensive Covid Safe Plan to ensure protection of guests and staff from the Covid-19 strain of Coronavirus. Please be assured that we will have done everything in our power before the tour to ensure that when you join us you should not come into contact with Covid-19. However, the nature of the virus is that it is almost impossible to stop it from moving through the community – only diligent hygiene controls and contact tracing appear to reduce its movement. With your help we can work together to ensure that the virus is not passed on as a result of our tours. The following is an overview of the immediate requirements of that plan: Before joining a tour, you must: • provide evidence of being double-dosed with an approved Covid-19 vaccination (see above) • advise us if you have any of the following COVID-19 symptoms or have had any of these symptoms in the 14 days prior to the tour. COVID-19 SYMPTOMS • Fever • Sore throat • Cough • Tiredness • Difficulty breathing • Body temperature exceeding 37.3 degrees Centigrade Your temperature may be tested before you join a tour or at any time during the tour. This will be done using a non-invasive method. To protect and prevent any risk of COVID-19 infection within the community Insight Australia Travel will not provide services to anyone who does not have an approved vaccine certificate and we may not provide service to anyone experiencing the above symptoms. If on the date of travel our staff determine that a customer is displaying the above symptoms, or you refuse to provide a vaccine certificate, allow us to take your temperature or refuse to wear a mask, you will not be able to enter our vehicle and your tour will be cancelled. This may also apply to any other guests that are travelling with you. If you do not agree to provide a vaccination certificate, allow a temperature test or fail to wear a facemask or refuse to comply with any reasonable Covid-19 related requirements (as determined by Australian Federal or State/Territory Law or Regulations) you will be unable to join our tour and we will not offer you a refund. You must adhere strictly to the Covid Safe Plan requirements provided by our staff/guides before and during the tour. These may include, but are not restricted to: • social distancing • the wearing of full mouth and nose covering masks (you MUST bring your own mask) • the use of hand sanitiser (we will have sanitiser on board but you should bring your own too) • using the same seat throughout the trip • contact tracing information • sharing equipment with other people on the tour 10. Terms and Conditions for Individual Tours When using the Gift of Travel Gift Voucher to book a valid Australian Geographic Travel tour, the booker and the participant/s will be required to accept the terms and conditions for the tour selected. 11. Cancellation by Insight Australia Travel – Force Majeure If IAT is affected by a Force Majeure (including but not limited to Acts of God, explosion, flood, tempest, fire, war, sabotage, terrorism, civil disturbance, sickness, epidemic, pandemic, weather conditions, government or third party intervention) an IAT representative will notify the Client as soon as reasonably practicable of the nature and extent thereof. IAT will not be liable to the Client or any other person, by reason of delayed or non-performance of any of its obligations due to a Force Majeure Event. 12. Liability IAT in its capacity as an agent, disclaims any responsibility or liability for any loss, damage, accident, change of schedule or other irregularities caused by, or arising from, circumstances beyond its control. Each tour client authorises IAT to book all accommodation, airlines, excursions, recreational activities, and transport operators on their behalf as their duly appointed agent. The client also accepts that IAT at all times acts only as an agent for all accommodation, airlines, excursions, recreational activities, and transport operators and that IAT is not liable in relation to any of these principles’ services. All bookings are made subject to the terms and conditions and limitations of liability imposed by the Supplier/s. IAT does not warrant the performance of any Supplier/s and tour clients release IAT from any liability for any loss or damage, cost or expense (including without limitation any property damage, death or personal injury), suffered by the Client which arises from any act or omission of a Supplier/s or failure by a Supplier/s to meet the Client’s expectations. IAT does not accept liability where passengers fail to arrive on time for any element of their journey due to delayed flights, bad weather, accidents or third party arranged rail, ferry or coach service or travel of any form. IAT will pass on additional costs if they arise due to a delay. IAT will not incur any liability for airfares purchased by travel agents or clients. In the event that a tour is cancelled, IAT cannot be held responsible for airfare conditions, cancellation fees or other penalties on any airfare purchased. In circumstances beyond the control of IAT, or if found to be in the best interest of all concerned, IAT reserves the right to alter or cancel any component of the itinerary and/or substitute services with or without notice. Every endeavour will be made to reimburse the Client for any cancelled components, however refunds remain at the sole discretion of IAT. 13. Law of contract The terms and conditions applying to the Gift of Travel Gift Voucher is governed by the law in force in the state of New South Wales and by contracting with you are deemed to submit to the non-exclusive jurisdiction of all courts and tribunals in the state of New South Wales. 14. Insurance For all tours, IAT recommends all clients take out comprehensive travel insurance at the time of booking to protect themselves against loss of deposit, medical expenses, loss of luggage and cancellation charges. IAT cannot be held responsible for tour program alterations due to flooding, or acts of nature, cultural reasons, missed flight connections, medical evacuations, damage to personal belongings or loss of property. 15. Medical/Health & Fitness A reasonable level of fitness and mobility may be required to participate in a tour. It is the responsibility of the client who elects to join the tour to advise IAT of any medical conditions or existing health and fitness issues. 16. Emergency Contact When booking tours, clients will be required to provide an emergency contact, in case of illness, accident or any other mishap. Clients are welcome to pass IAT contact details to relatives or friends. 17. Dietary Requirements For any tours, dietary requirements may be provided for subject to advance notice. It is the responsibility of a tour client to advise IAT of any dietary requirements, allergies or meal preferences (vegetarian, gluten-free, etc), at least 15 days prior to travel. 18. Errors and omissions Although IAT has taken every effort to verify the accuracy of statements made in the Gift of Travel Gift Vouchers offer and tour documentation including brochure, website and itineraries, IAT is not responsible for any error, omission or unintentional misrepresentation that may occur. 19. Data Protection To process your Gift of Travel Gift Voucher and any booking made through the use of it, IAT will need to use personal information from you and/or the tour client in bookings. Personal information may include each guest’s name, address, phone number, email address, and sensitive information such as health, medical, dietary, mobility, religious or other special requirements. This personal information may be passed on to other suppliers of your travel arrangements in addition to security and credit checking organisations, and otherwise as required by law. We need to provide personal information to contractors who provide services to or for us (e.g. small touring companies and hotels). Your personal information may also be passed Australian Geographic and its partners for the purposes of communicating offers that may be of interest to you. In making your booking, you consent to your personal data being passed to relevant third parties as set out above. Tour clients may request access to any personal information that IAT holds about them and may notify IAT at any time if they wish to have the personal information held about them edited or deleted (notwithstanding IATs’ legal obligations). Gift of Travel Gift Voucher and tour clients acknowledge being made aware of these terms and conditions before acquiring their voucher and using it to make a booking with IAT.