Not to be trusted at Alice Springs airport Our flight from Cairns was delayed half hour arriving into Alice Springs.
When booking we were told if flight is delayed we will monitor and wait for your arrival.
Well guess what..when we came to the pick up point outside the terminal it was deserted, no bus let alone driver to be seen.
I called their printed mobile number and guess what again, cannot take your call at the moment.
I asked a person nearby and he told me, the bus had left about half an hour ago.
We had just half hour left to get to Thrifty downtown to pick up my hire car before they close for the day.
I enquired at Thrifty office inside the terminal for help, they were happy..ish to give us a lift to Thrifty downtown and save the day for us. Soo koodos to Thrifty Alice Springs airport and thank you very much for the lift.
I called the bus office a second time and this time boss answered, he was not too impressed..well needless to say we were much much more less impressed.

Very Good Customer Service Airport Shuttle from my Hotel accommodation to Alice Springs Airport on Thursday, 20th August 2026 at 11:30 am Coach, both employees = Steven and Phiangkhwan are very friendly, helpful and hospitable with excellent customer service.

We've engaged Alice Silver to do our trail transport, food drops and gear retrieval for our end-to-end Larapinta hike in May. Also used their very convenient airport shuttle. We were given great package deal and the company patiently dealt with our changes (someone dropped out, then we had an extra person, then we needed extra box, etc.). All drivers we met were fantastic people and overall we had very positive experience, we would recommend this business to others, particularly to Larapinta hikers.

Great convenient service! Much appreciated to avoid dealing with the rubbish Taxi industry in this area. Highly Recommend Alice Silver!

Very friendly staff alway greet you with a smile

Great service, very friendly, always on time.

Fabulous friendly service with a smile and humour from driver Steven.
You will be driven promptly to your Alice Springs destination.
Look for the pavement sign board just out side the airport terminal doors.
Price affordable compared to a taxi.
Pay with cash or card.

Great service. It was great to have such a seamless experience my first time in Alice. Both drivers were fantastic to deal with, friendly and helpful, and made the whole process easy.
I was nervous when I arrived because I hadn't booked but I still got safely to my hotel. The coach was comfortable and clean.
The after service was also amazing! I look forward to my next trip where I have time to do some sightseeing.

Alice Silver Airport Shuttle Service I found the airport to hotel shuttle bus offered great service, on time, clean and easy to deal with. Great communication. Would definitely use again.

Prompt, reliable and friendly I used Alice Silver for a lift to the airport. The bus was a little snug for a larger guy like myself but the service was excellent. The lady driving was friendly and cheerful and well organised and we moved around town to the various pick up points with no dramas. on and off loading of luggage and passengers was done with minimal delay. The price was good and got me to my flight with plenty of time to spare. I'll be using them again on my return journey.

Friendly and efficient This is a great service. Located directly outside luggage collection, it is easy to find. Staff are always very friendly and keen to help load and unload luggage. Thank you.

Fun and memorable In behalf of my group ( 24 seniors ) we appreciate very much the assistance and services you provided us.
You accommodated us on a day trip that we didn't planned to do to see some beautiful sites in Alice Spring. You also gave us a transport to town to spent sometime in a pub and picked us up back to our hotel.
And of course our transfer from our hotel to the airport went smoothly.
Thank you very much to our host/driver David, and to Jason for arranging all our bookings.

Uluru by wheelchair - just perfect with Alice Silver ! If you are bound to a wheelchair but still wish to visit Australia's red center - there's nothing better but Alice Silver Passenger Services. Just do it, from our side absolutely most recommended !
Absolutely fantastic, from A (planning) to Z (implementation).
Very friendly, helpful, flexible and understanding staff.
You can create your own itinerary based on your personal needs and preferences, change the basic plan short-termed if required, and the bus with electronic ramp for the wheelchair is just perfect.
Thank you so very much for providing us with some amazing days which we always will remember with utmost pleasure !

Flew in to Alice for a 11 day hiking trip. John was an absolute legend throughout the entire trip. Across the week and a bit, John put up with our entire group, always with a smile. Joined in with our games while we hiked or sat around the campfire in a cow paddock, shared countless stories about himself and his life and listened to all our stories. Shout out to John for giving us excellent services and being a cracker of a mate. Made our trip for Gold Duke Of Ed absolutely memorable. Thanks John Absolute Top Dog.

Very professional. Well priced airport transfers.

Jasons so friendly and helpful I was a bit scared but I’ve been dying to see Uluru for ages! Great service :) Thank you

Good services, cheaper than taxi Good service to go from airport to hotel or from hotel to airport. Cheaper than taxi, only thing that waited long time at airport. Also not good at getting message back

Friendly and helpful The driver was an easy-going and friendly gentleman. Helped with the baggage and the refunded the extra over I had paid online.

Excellent Very swift and efficient.Driver very helpful with my bags.l will definitely be using this service again 😀

Great Service Have used the shuttle service serval times. They are always on time. Booking is very easy. Paying is also so easy. No hassle ride.

Alice Springs wouldn't be moving without her You couldn't really ask for anything more. She's always got a smile and good cheer. She'll do her best to pick you up and drop you off in her A/C minibus from almost any local location and all for the best price in town. Highly recommended

Very poor service with external contractors.

Great Service Great service. Thanks for providing such a wonderful service. I used both times go to the airport and from the airport.
January 2025
Appreciate for providing such a great service in this remote state. And also fare is so reasonable. Very helpful service .
Thank you so much for that.
Written 9 January 2025

Ein hervorragender Shuttleservice zwischen Flughafen und Innenstadt. Preislich nicht ganz günstig mit 20 AUD für ein One-Way-Ticket, jedoch wesentlich billiger als Taxis. Die Abholzeiten werden zuverlässig eingehalten, das Personal ist sehr freundlich. Man kann direkt am Flughafen natürlich auch ohne Reservierung mitfahren.
Es gibt in Australien wesentlich größere Airports, die keinen Shuttle-Service anbieten. Schon allein aus diesem Grund eine absolute Empfehlung wert.

Convenient and affordable transfer from AS airport to hotel and vice versa. Easy to book online if you want to prebook.

Great service. Friendly service. Helpful service. Nice people, nice bus & waiting for me with a/c on. Even made last minute changes for my mistake when booking. Highly recommend

Great service. Friendly service. Helpful service. Nice people, nice bus & waiting for me with a/c on. Even made last minute changes for my mistake when booking. Highly recommend

Fantastic service from the airport to your accommodation or vice versa. Friendly staff and very reasonably priced. Easy to book online in advance or you can purchase a ticket on arrival.