Gift Card Purchases

Gift Card Purchases are subject to the following terms and conditions:-

• Gift cards can be redeemed for any product in any location.
• Gift cards are valid for 3 years from the date of purchase.
• Gift cards are non-refundable, but remain fully transferable.

Rain and Weather

• Dark Stories will contact you via SMS or Email on the day your tour runs if there are weather issues that are likely to impact the tour.
• Please be patient; inclement weather during the day often(but not always) leads to clear skies in the evenings.
• Tours will usually operate under most conditions including sporadic light rain.
• Dark Stories will be in touch as early as possible(at the latest 90 minutes prior to tour start times) if the tour is impacted in any way.
• Dark Stories reserves the right to make the final decision to proceed or cancel an event for rain impacted days/nights.

Minimum Attendance Clause

• Dark Stories requires a minimum number of participants to proceed. If this number is not met, the tour may be cancelled, and attendees will be offered the option to reschedule or receive a full refund.

General

• Please respect all other participants, and tour hosts. No rudeness or aggressive behaviour will be tolerated. Dark Stories reserves the right to remove any person/s from the tour who pose a danger to others or are disruptive to the tour.
• Dark Stories reserves the right to refuse entry and evict persons under the influence of drugs or alcohol who are disorderly or engage in inappropriate behaviour or vandalism.
• Rules are strictly enforced for the safety and enjoyment of all participants.