The Skipper (Master) has total discretion as to the operation of the vessel including passenger loading, vessel route, event timing, carriage of goods, serving of alcohol, acceptable conduct of passengers, and the disembarkation of any ill-behaved guests. In the event of a passenger being required not to embark or to disembark from the vessel under the provisions of this condition, Kokomo Cruises, nor the skipper shall be under any liability to such passenger of any kind whatsoever. The skipper and Kokomo Cruises shall not be responsible for any injury to person or damage to property arising out of any cruise. Kokomo Cruises shall not be responsible for any damage or loss occasioned. Kokomo Cruises reserves the right without notice to substitute any vessel. Cancellations: For individual bookings, cancellations are accepted up to 24 hours before departure without penalty. The payment is non-refundable if the booking is cancelled within 24 hours of the booking date. For group bookings of 10 or more persons, cancellations are accepted up to 7 days before departure without penalty. The payment is non-refundable if the booking is cancelled within 7 days of the booking date. For private vessel/venue hire, cancellations are accepted up to 14 days before departure without penalty (excl. non-refundable deposit). The payment is non-refundable if the booking is cancelled within 14 days of the booking date. Bad Weather/Sea Conditions: On the rare occasion our tours are cancelled due to bad weather, we will contact you to advise. You can move your booking to another day OR a receive a full refund. No-Shows: Failure to turn up for any portion of the course at the time stipulated by Kokomo Cruises attracts a 100% cancellation fee. Seasickness: If you find yourself dealing with seasickness, our crew will look after you and ensure you are comfortable and safe. However, as this is not something in our control, we will not issue any rebookings or refunds for being seasick. We suggest you consider seasickness tablets to minimize the risk of seasickness affecting your trip. Not Permitted: There is strictly NO SMOKING on board any of our vessels. We’re sorry, but there are NO DRONES to be brought on board. Passengers shall not carry any alcoholic liquor, matches (other than safety matches), explosives, volatile spirits or other goods of a dangerous, inflammable or offensive nature. Photography: A photographer will be on board to take photos of the animals and the group of customers on board that trip. Your image may be captured at any time and be used in souvenir sales and/or publicity in any format. By entering the vessel, you consent to your image being recorded and used for these purposes and you acknowledge that copyright in these materials rests with Kokomo Cruises. Any photos taken onboard a cruise may be used by Kokomo Cruises for publicity in any format. Privacy: At Kokomo Cruises, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. kokomocruises.com.au respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. kokomocruises.com.au’s secure server software encrypts all customer information before it is sent to us. Credit card information is not stored by us on our servers.