YINDILLI TOURING – TERMS & CONDITIONS
Wawu Bubu – Spirit of Country 5‑Day Cultural Journey
(4 Nights / 5 Days)
1. General
These Terms & Conditions apply to all bookings made for the Yindilli Wawu Bubu – Spirit of Country 5‑Day Cultural Journey, operated by Yindilli Touring on Kuku Yalanji Country.
By booking this tour, guests agree to all Terms & Conditions outlined below.
2. Booking & Payment
A non‑refundable deposit of 20% is required at the time of booking.
Full payment is required 30 days prior to departure.
Bookings made within 30 days of departure require full payment at the time of booking.
All prices are in Australian Dollars (AUD) and include GST.
Yindilli Touring reserves the right to adjust pricing; confirmed bookings will not be affected.
3. Confirmation
A booking confirmation will be issued once payment is received.
Guests must review all details and notify Yindilli Touring of any errors within 48 hours.
Failure to check details does not constitute grounds for refund.
4. Cancellation Policy
Guest Cancellations
More than 30 days before departure: Deposit retained; balance refunded.
15–30 days before departure: 50% of total tour cost refunded.
14 days or less before departure: No refund.
No‑show: No refund.
Operator Cancellations
Yindilli Touring may cancel or postpone the tour due to:
Severe weather or unsafe environmental conditions
Cultural obligations
Minimum numbers not met
Safety concerns
Operational issues
If Yindilli Touring cancels the tour:
Guests receive a full refund, OR
May transfer to another available departure date
Yindilli Touring is not responsible for additional costs such as flights, accommodation, or third‑party bookings.
5. Minimum Numbers
This tour requires a minimum of 6 guests to operate.
If minimum numbers are not met, Yindilli Touring may:
Offer a rescheduled departure
Offer a private group rate
Provide a full refund
6. Fitness, Health & Participation Requirements
This is an active, multi‑day cultural experience involving walking, uneven terrain, outdoor environments, and variable weather.
Guests must:
Have a moderate level of fitness
Be able to walk on uneven ground
Disclose any medical conditions that may affect participation
Carry personal medication (e.g., asthma inhalers, EpiPens)
Yindilli Touring reserves the right to refuse participation if a guest’s condition poses a safety risk.
7. Safety
Guests must follow all guide instructions at all times.
The tour operates in natural environments including rainforest, rivers, beaches, and remote areas.
Swimming is only permitted when the guide deems conditions safe.
Yindilli Touring accepts no liability for injuries resulting from failure to follow instructions or unsafe behaviour.
8. Cultural Respect
This tour takes place on culturally significant Kuku Yalanji Country.
Guests must:
Respect cultural protocols and restricted areas
Follow guidance from Traditional Owners
Avoid photographing sensitive cultural sites when instructed
Not record or share cultural knowledge without permission
Failure to follow cultural protocols may result in removal from the tour without refund.
9. Accommodation & Facilities
Accommodation may include cabins, eco‑lodges, or campground facilities depending on itinerary.
Guests must respect shared spaces and follow all site rules.
Yindilli Touring is not responsible for loss or damage to personal items in accommodation areas.
10. Meals & Dietary Requirements
All meals from Day 1 dinner to Day 5 breakfast are included.
Guests must advise dietary requirements at least 14 days prior to departure.
Yindilli Touring will make reasonable efforts to accommodate dietary needs but cannot guarantee all requests in remote locations.
11. Transport
All transport during the tour is included.
Pickup and drop‑off locations will be confirmed prior to departure.
Guests must be ready at the designated time; delays may shorten the itinerary.
12. Itinerary Changes
The itinerary may change due to:
Weather
Cultural obligations
Seasonal conditions
Safety considerations
Road closures
Environmental factors
These changes do not constitute grounds for refunds.
13. Personal Property
Guests are responsible for their own belongings at all times.
Yindilli Touring accepts no liability for lost, stolen, or damaged items.
Secure storage may be limited in remote areas.
14. Liability
Yindilli Touring is not liable for:
Injury, illness, loss, damage, or delay
Weather or natural events
Wildlife encounters
Road conditions
Third‑party operators
Failure to follow guide instructions
Guests participate at their own risk.
Yindilli Touring’s liability is limited to the value of the tour purchased.
15. Travel Insurance
Travel insurance is strongly recommended for multi‑day tours.
Insurance should cover cancellation, medical expenses, evacuation, and lost property.
Yindilli Touring does not provide insurance for guests.
16. Photography & Media
Guests may take photos unless advised otherwise.
Commercial photography requires written permission.
Yindilli Touring may take photos during the tour for promotional use unless guests request otherwise.
17. Privacy
Personal information is used only for booking, safety, and communication.
Information will not be shared with third parties except where required by law.
18. Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia.
Any disputes will be handled under Queensland jurisdiction.