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An Exclusive Peek Into Winemaking Artistry
Step behind the Cellar Door and explore the inner workings of Sobels Winery with our premier Behind the Scenes Wine Tasting Tour. This unique experience begins with an intimate 20-minute guided tour, offering fascinating insights into how our signature wines are produced, aged, and bottled. 🍷 You will get a close look at the heart of our winemaking operations and learn from our passionate team about the craftsmanship behind every bottle.
Savour Award-Winning Flavours
After discovering our secrets, unwind with a relaxed, sit-down tasting of our finest creations. This informative session is designed to delight your palate as you sample our:
- Medal-winning masterpieces crafted with precision. 🏆
- Premium estate wines showcasing regional character.
- Aged Tawnys rich with history and deep, complex flavours. 🍇
Allow around 60 minutes for this ultimate wine tasting experience—perfect for dedicated wine enthusiasts and curious minds alike!
TERMS AND CONDITIONS
- Orders are non-refundable within 48 hours of bookings. Please notify our team if you change your plan.
- Booking times should be adhered to as nearly as possible.
- Responsible Service of Alcohol legislation permits us from serving any individual who is intoxicated. Any group containing an intoxicated person will be refused service.
- It is illegal to serve or supply alcohol to persons under the age of 18 years.
SUITS
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She was welcoming and so nice to our group.
The wine was amazing and walking away with a few wine that we couldn’t turn out back on.
Without any meaningful notice, nearly $400 was debited from our account for our membership order. No phone call, no heads-up, nothing. When we queried this, we were told an email had been sent, one that later turned out to be sitting in our junk folder. But why would we have ever thought to search for it when the standard practice had always been a phone call? This shift alone made us question the new management we had already sensed during our last visit to the Hunter. The warmth, quality, and attentiveness we once loved had noticeably faded even then.
The real frustration, however, came afterward. We were told the order was an “automatic selection,” as though that justified anything. What made this even more baffling is that the wines took almost a month to arrive after we followed up, so clearly, there was time to correct the order or at least offer our usual selections. Historically, Sobels would tailor every box to our preferences or at least include varieties we’d previously purchased. Instead, we received a box almost entirely filled with wines we don’t drink and would never have chosen. Nearly $400 for a selection that feels random and disconnected from our entire order history, how is that remotely customer-centric?
When we explained this and requested either a credit, a refund, or some sort of reasonable solution, we made it clear that if nothing could be done, we would likely cancel our membership. Their response? They cancelled our membership, without a word. No explanation. No apology. No acknowledgment. After 10+ years as a loyal customer, this was the final confirmation that customer care is no longer a priority at Sobels.
And sadly, it appears we’re not alone. Other long-time customers seem to be noticing the same decline in service and passion, makes our choice to leave validated. Sobels used to be a business we genuinely loved supporting, one that cared deeply about its craft and its community. That feeling is completely gone under the current direction.
At this point, sharing our experience feels like an obligation. For us, this has been one of the most disappointing customer experiences we’ve ever had, and we’d strongly caution others before signing up for a membership. Honestly good luck to you Sobels. Thankfully, the Hunter is full of incredible wineries run by people who still care, and we’re looking forward to supporting one of them instead.
We were surprisingly amazed by the service and quality of the wines 😍
We hesitated to go there as they haven't as many reviews as some others.
But don't be biaised by that, please visit them, you won't be disappointed!
Service is top-noch, we felt very welcomed from the moment we arrived in the cellar door👌
The owner has a genuine enthusiasm for sharing his knowledge and passion for his wines. He was friendly, funny and went above and beyond to make our tasting a great one 🤩
This is hands down the loveliest and most personalised wine tasting experience we have had in the Hunter Valley! We even tried a port at 200$/bottle and a Gewurztraminer which were not in the tasting menu! 😋
Not only was the service amazing, the wines were just divine🍷
A lot of people mention the quality of the ports but all the wines (whites, rosé, reds) we tried were above expectations. It was even difficult for us to choose one favourite to buy 😂
Each wine was very unique and that is exactly what we loved about Sobels Wines. If you want a genuine experience, I highly recommend you to stop and give them a try! 💖




