A really great experience for all ages. We took our time and it took us 45 minutes, many people went ahead of us and rushed through. The different rooms were fun and only one made me scream but laugh at the same time. I do recommend this attraction.

Worth a visit Definitely worth a visit. So much fun!

Really cool experience, I was half expecting it to be a waste of money but it turned out to be very unique and fun for the whole family.
It gets pitch black and creepy but that's the fun part and some of the rooms are extremely trippy, felt like I was floating in space.
A fun and unique experience that I'm glad to have done.

BEST EXPERIENCE EVER ⭐️⭐️⭐️⭐️⭐️ Was such an amazing experience! I expected it to be good but it exceeded all expectations, so fun, creative and trippy I don’t know how they do it !!! If you are on the Gold Coast you MUST visit infinity! I wish I could do it again and again and again ️️ honestly has been my favourite thing I’ve done this year. 100000000/10 THANK YOU INFINITY that was awesome !!!

Gold Coast Infinity Fun! We visited Infinity as a family from Argentina and had a great time. we used a Inside Gold Coast discount voucher. It’s a fun walking, finding experience with different futuristic areas full of lights, mirrors, and illusions where you try to find your way through the maze.

Our kids loved exploring and figuring out where to go next. Some areas are quite dark, very dark( the kids were a bit clingy in those areas), which might be a little scary for very young kids, but overall it was exciting and different from other attractions in Surfers Paradise.

It took about 30 minutes but it’s really fun. It was a great activity and memory for us😁

Sooooo much fun!! Wow!! That was seriously so much fun! Went through with a group of friends on a Saturday night and we loved it. The line moved super quick and we didn’t catch up to anyone inside. We wanted to stay in there forever. The staff were really nice and helpful with leaving all our bags. Everyone who comes to the gc should definitely try it out !!

Incredible Visited Infinity over the weekend with a few friends, we weren’t too sure what to expect but this exceeded our expectations and we had the best time!! I can’t wait to come back again

DO NOT BUY THE TICKET FROM TRAVELOKA.
They are absolute scammer.

The ticket only mentions that its for 3 general admission, when i went to redeem it the staff at the counter said its for kids only and denied us entry.

Now the support staff wants me to give them proof that its for kids only. How am i suppose to do that? Do i need to record an interview with the receptionist? Thats absolutely stupid. They dont even have phone number and replies email every 2 days. stupid agent.

Trip advisor is a rip off Infinity was a great venue to visit. Trip advisor charged us $129 AUD for a family of 4. When we got to the venue there prices were $92 AUD for a family of 4.

We had visited Infinity a few years ago and really enjoyed it, so when we returned to the Gold Coast recently it was high on our list of things to do again.

Unfortunately, this visit was a big letdown.

We attended at around 6:30pm on Tuesday 3 February as a group of four during what was meant to be a special birthday getaway week. The experience itself was fine, but the photo experience at the end did not operate correctly, and our entire group missed out on having our photo taken.

When we raised this with the staff at the desk, they were unhelpful and borderline rude. Instead of trying to fix the issue or apologise, they attempted to pressure us into buying a photo before we had even taken one, saying it would only be possible “if they let us go back in”. This was uncomfortable and completely inappropriate given the fault was not ours.

Overall, the way the situation was handled really soured the experience. What should have been a fun highlight of our trip ended up feeling frustrating and disappointing. Given how much we enjoyed Infinity in the past, we were genuinely surprised by the poor customer service this time around.

Sadly, we left feeling let down and unsure if we would consider returning as it appears just maybe the fun has ended in this “house of fun”.

We booked this experience based on how it is promoted—as a lights and illusions experience. From the marketing and descriptions provided, we expected a visually immersive, family-friendly attraction focused on light displays and optical illusions.

However, halfway through the experience, we were led into a completely dark room that was more akin to a haunted house than a lights or illusions exhibit, featuring hands reaching out, jump scares, and deliberately frightening elements. This section was entirely out of context with the rest of the experience, and there was no warning, signage, or option to bypass it. Once inside, we had no choice but to continue through. Furthermore this room was completely dark - no lights nothing so how does this suppose to be lights and illusion experience??

This was extremely inappropriate and distressing, particularly as we were attending with our children aged 10 and 14. Even as an adult, I found this section very uncomfortable and would never have chosen to go through it had there been any warning for this section. Subjecting children to what was effectively a haunted-house-style experience, without prior notice, is unacceptable—especially for an attraction that is marketed as suitable for families.

While the rest of the experience was okay and aligned with expectations, this particular section completely ruined the overall experience for our family. Attractions of this nature must clearly disclose any frightening or horror-style elements in advance and provide visitors with the option to opt out so visitors can make informed decisions. This was misleading.

I strongly urge you to review how this section is presented, including clearer warnings in your promotional materials and on-site signage.

We also sent an email sharing our experience but never gotten a reply. This just shows how little they care about feedback

Really fun, took my younger teenagers and they really enjoyed it. Felt a bit rushed with the people behind us closely following. I don't think they wash the gloves between customers though, so felt a bit gross. Lots of different rooms. Definitely worth a visit.

A group of families visiting here, the kids one in together then the parents and I'm pretty sure the parents had more fun. The staff were kind and friendly. The experience was wonderful. I wish I had been able to return to experience it again but more slowly as we moved through quickly (our own choice, knowing the kids would be waiting) but I could have spent longer in most rooms

A fun and entertaining place, not suitable for young children but great for teenagers and adults. The space is filled with lights and mirrors, creating a lively and joyful atmosphere. It can be a bit confusing at certain stages, but in the end it’s really enjoyable. A unique experience that’s also great for taking photos inside.
Highly recommended. I would definitely come back here another 4-5 times if I had more time.

Infinity Attraction is a mind-bending experience featuring 20+ futuristic zones with optical illusions, laser mazes, and trippy soundscapes. Navigate through dark rooms, suspended bridges, and interactive environments that challenge your senses. Suitable for ages 8+

Rainy afternoon plans changed, and this illusion-and-music encounter saved the day. No idea what to expect, but the mix of illusions, lighting, and music pulled us in quickly. The visuals flowed smoothly from room to room, keeping our all of us engaged the entire visit. The maze of illusions and soundscapes was very enjoyable and not to hard to find the next room as I though it would be. The staffs were also very friendly and welcoming.

We visited Infinity Gold Coast today and asked at the counter, if the attraction was suitable for our 2- and 3-year-old children. Although we were aware of the recommended age of 8+, we were told at the desk that it would be fine as long as they could walk independently.

Much of the maze is in complete darkness, with uneven surfaces that are difficult for very young children to navigate. One section involved an inflatable floor, which is too challenging for small children to get through independently, we were not advised of these hazards beforehand.

Guests are required to wear socks over their shoes, but the socks provided had no grip, making it easy to slip. Inside, we encountered dark rooms, loud air machines, and a bridge to cross in the dark. When my 2-year-old became distressed, I was told she had to walk on her own for safety reasons, despite her panic. There is no option to turn back once inside, as groups are continuously let through.

The attraction is advertised as bright and fun, but in reality it feels more like a dark escape room. In our experience, it is not suitable for young children, even with supervision.

Extra:
We were made aware of the 8+ recommendation upon arrival, which is why we asked at the desk if our 2- and 3-year-old children could attend. The staff member assured us it was fine as long as they walked independently. Unfortunately we were unaware beforehand that, Infinity’s own Terms & Conditions clearly state that “INFINITY is not suitable for toddlers and babies…” and warn about hazards such as dark confined spaces, illusions of height and depth, and loud special effects.

Under Australian Consumer Law, businesses must not provide misleading information that could affect a customer’s decision. By assuring us our toddlers could attend, staff contradicted Infinity’s published policy and failed to disclose the hazards that would have allowed us to make an informed choice. This left us misled and unprepared for an experience that was clearly unsuitable and distressing for very young children.

The issue is not whether we knew the recommendation existed, but that staff contradicted it and reassured us it was suitable for toddlers. This goes against Infinity’s own published conditions of entry.

In addition, Infinity’s promotional material and pamphlets depict the maze as brightly lit and family‑friendly. In reality, the majority of the maze was in complete darkness, including a bridge that my 3‑year‑old struggled to cross independently in the dark, and was impossible for my 2‑year‑old. This misrepresentation, combined with staff advice that contradicted the Terms & Conditions, left us misled and unprepared for an experience that was clearly unsuitable and distressing for very young children.

Suggestions:
Play the short safety video before entry so families understand what to expect, before they have no chance to turn back.

Make the Terms & Conditions clearly visible at the desk.

Ensure staff give honest advice that matches the published age restrictions and hazards.

Visited when I was child and absolutely loved the experience! I made my parents take me back through immediately after we were finished.

Tried to visit today to re-live those awesome memories and see if anything has changed, I’ve always been a huge fan of sensory experiences like this and have visited many by myself as an adult, was basically told by the girl at the counter not to bother because I was by myself and it’s “scary”…. Uh well okay, that took me back a little and I just ended up leaving.

Not Suitable for Young Kids – Misleading, Overpriced, and Poorly Managed

Our visit to Infinity Attraction on the Gold Coast was an extremely upsetting experience. Despite fun-looking advertising and a recommended minimum age of 8, this attraction is completely inappropriate for young children. Even for older kids, the first half is dark, disorienting, and frightening — nothing like the bright, fun images promoted.
Our young sons were deeply distressed early on, and with no clear way out (the attraction is one-way only), we were stuck. We called the front desk from inside, desperate for help, and were simply told we were “about halfway through” and to “just go quickly.” That’s not support — it’s dismissal.
Staff knew we were distressed — they were watching on security footage and even commented that kids had to walk on their own and couldn’t be carried. I put my son down, but picked him up again because he was in a state of panic. No one has the right to tell a parent not to comfort their child during a situation like that.

When we finally made it out, we got a token “How was that?” — Why none of the three staff members sitting at the front desk could come in with a torch or guide us out is beyond me.
Whatever enjoyable or “fun” elements there may be are far outweighed by the disturbing, high-anxiety parts — especially for children. There is no proper warning about how intense it is, no exit once you’re in, and no real support if things go wrong.

This attraction is not family-friendly, not honest in its marketing, and not equipped to safely handle distressed guests.
Would not recommend — especially not for families.

My 11 yr old had his bday party here with his friends and he enjoyed

A great way to deal with stress, a heartbreak, a midlife crisis, or any tragedy imaginable! It was always a great distraction from the pain I felt that I'd escape by going into their Escape Room, and I can't wait to take my 4 lovely daughters here so they can experience this high tech experience themselves! Emily is a great, smiley staff member there and she is a Kiwi Margot Robbie that's pleasant to all customers! This place is more than worth the admission cost! Margot Robbie would be proud!

We did this attraction on a whim while in Surfers today. It was well set up, felt very much like a Tokyo Team Borderless experience but with of course, an Aussie twist. Moving through the rooms was a decent pace and not too scary for our youngest (6).

Fun on a night out in Surfers. A fun walkthrough with a variety of illusions, mazes and effects that you can venture through at your own pace. Recommend doing this during evening/night with friends or significant other.

Truly an otherworldly experience. Went during the school holidays and is a must visit. 4th dimensional rooms filled with lights, smoke machines, moving walls, and the list goes on. If you need a thrill then look no further then infinity. Definitely a memorable experience and will look forward for another thrill when I come back!

The best attraction in Gold Coast not a miss .
Families the best place to visit.
Good environment
Excellent customer service
Value for money
👍👍👍👍👍

This place actually exceeded my expectations. Booked online for a last minute date night. Would definitely recommend going at fringe times as we only ran into another group of people one time and it's definitely more fun when it's just you and your crew. The attraction takes a satisfying amount of time to complete and the set up is really effective. It's hilariously disorientating, magically futuristic.

Definitely a worth it experience. It's basically a walk through experience with different rooms and effects. Very trippy and it was also extremely dark pretty much the whole way through. It could also get very loud at times. Some rooms event felt scary and my friends were screaming heaps through them 😂. Overall I thinks it's worth it. Maybe don't go in with smaller one day tho as they could get scared. It's $30 for adults. Overall o recommend 👍👍

We had fun making our way through. A few of the rooms had us stumped for a few minutes. There were a couple of loud noises that freaked us out (blasts from the smoke machine). But other than that, we worked out all of the exits and got through in about 20 mins. It was a great activity for myself and kids.

Thrill level 1000. Would 100% recommend. There were a couple of areas that freaked us out a bit, but we always felt sure that there was a way out. Not for people with photosensitive epilepsy or those with a significant fear of the dark.

A mazing A mazing - I think you shood encourage people to stay longer in the different sections as they do feel uncomfortable as it is a unique experience. I probably rushed feeling good I had completed the maze. In hindsight I should have spent longer enjoying feeling uncomfortable

Unsafe and traumatic experience Unsafe and Traumatic Experience

Our visit to Infinity was extremely distressing and unsafe. What was advertised as a laser sensory experience unexpectedly included a terrifying “house of horrors” element, with no prior warning.

In a moment of panic, we found no visible emergency exits. We used an intercom labeled “In a panic, press button”, expecting assistance, but the directions given only led us further inside. This resulted in my extremely distressed daughter desperately banging on doors, begging to be let out. Staff were aware of our distress but offered no help.

This experience was misleading and unsafe. There were no proper emergency exits, no clear warnings about what to expect, and no staff intervention when needed. I strongly urge Infinity to address these serious safety concerns before someone else has to endure the same ordeal.

Excellent place with lots of optical illusions. I would not recommend for small children since it can be a little scary trying to find your way out. I would also recommend going at a time when it isn’t busy so that you don’t run into other groups. Overall it was a fun experience and I would recommend.

Lots of fun, and sometimes it was quite a challenge, not just to find your way out of a maze, back to have the confidence to not give up when things are extremely weird. I would not recommend this for children.

Came with my partner bryson we had an absolute ball. It was so much fun. We couldn’t stop laughing. Definitely well worth a visit and will definitely go there again and would highly recommend.

Took a group of 10year old girls through for a party, lots of screaming and yelling. So much to see and do, if taking young kids in I'd suggest telling them to slow down and enjoy each thing, there are some really cool rooms they missed trying to get out haha. We will come back again to truly appreciate each one. Thanks

Kids never get enough of infinity Always nice to do this infinity tour, every time we r at Gold Coast, we have to visit this special place were we experience so much joy and fun.

A fun sensory experience It was a fun activity for our whole family. It was a sensory experience that made us all laugh. A good variety of experiences.

Awesome but long wait times The experience was awesome. Wait times were long we waited online for an hour even though we booked a specific time slot. Tickets were cheaper at the venue.

We’ve visited Infinity three times now. During our first visit, we were pleasantly surprised by the illusions, having no idea what to expect. By the second visit, we were more familiar with the illusions, so it didn't have the same impact as the first. Our third visit was simply for fun! We love picking up little sensory gifts at the end and enjoying our souvenir photos.

However, I found the alien-themed room and the hands in the walls somewhat out of place compared to the rest of the experience. It doesn’t really align with the optical illusion theme, and I think it would be better to replace it with something that fits more cohesively. If the alien theme is to be retained, there are so many creative possibilities involving aliens and lights that could enhance it and not continue to incorporate something that can give people and children major sensory overloads and fears.

On my second visit, I brought a black light to explore the alien-themed hallways with the hands and dangling objects. In the dark, I felt it was important to know what was touching me, it is my right to know what is touching me in darkness as I have Anxiety. I needed to know! I discovered a lot of silicone hands emerging from the walls (as I expected) and some odd sensory toys hanging from the ceiling, including a squeaky oinking piggy dog toy, which felt rather cheap and gimmicky.

I would also suggest expanding the number of rooms and allowing more time to fully enjoy the experience without other visitors encroaching on your space. This step may involve moving locations for better experience and more space and time for visitors. Overall, there’s potential for improvement down the track, hopefully.

We pay for entry and entertainment, but we were disappointed to learn that photography and videography are not allowed inside the experience. We took some photos where there was enough light to see without the flash on for our scrapbooks (this is how we record our memories). While I understand the concern regarding potential triggers for those with epilepsy, I still believe guests should have the option to take photos and videos if they choose. It’s challenging to create lasting memories when this rule is in place, and it’s a bit disheartening that we don’t have many photos from our visits.

So fun! Definitely worth the price. A unique experience fun with family, friends or even alone. A couple minutes wait but was worth it. Staff were very friendly to talk to. Would revisit and highly recommend.

Amazing experience with my family. Not for younger kids. Holistic experience with lights, music and physical ambience. ❤️❤️..sad you can’t use your camera in for taking pictures.

I took my daughter here during a weekend away and we had so much fun! We went on a Saturday afternoon and didn’t have to wait- bought our tickets on the spot too. It wasn’t school holidays so perhaps during busy times like that you might want to plan in advance to make sure you don’t miss out. We spent perhaps 1hr in total; there’s lots to explore and play with once inside the experience. You can’t go wrong with eternity mirrors, lighting effects and good old fashioned play! I like that you can buy a photo during the experience too since you’re encouraged not to take your phone- just live in the moment! It was lots of fun and we’ll definitely go again when we visit the area again.

I had not visited Infinity since around 2005/06. It's still got that basic and mirror room feeling.

It's hard to tell if much has changed in that time. Our group had a fun time navigating our way through the various rooms and trying to find the various doorways.

I purchased our tickets through the NRMA app to save a little money. I feel this attraction is somewhat ok for the price but naturally insurance and wages need to be paid for. I do wish the girls at the front counter had a little more customer service instead of wanting to chat about the parties they were or had attended tho.

Decent attraction to visit especially if you are after something that is not theme park-related.

🌟🌊 Infinity Attraction is an absolute must-visit in Surfers Paradise! 🌊🌟

Step into a world where reality bends and twists with every turn at Infinity Attraction. From the moment you enter, you're immersed in a mind-bending journey through futuristic mazes, optical illusions, and sensory experiences that will leave you awestruck.

The attraction is beautifully crafted with stunning light displays and interactive elements that keep you engaged at every corner. It's not just a walk-through experience; it's a thrilling adventure that challenges your perception of space and time.

The area was SO clean, tidy, and super nice staff. And a massive + the rooms are absolutely amazing. I won't spoil it, but... theirs a scary room 👻 😰

My 6 yo and I loved it! My 6 yo and I had a great time. They gave us all the warnings and I had to read a disclaimer going in. They said there are very dark parts and loud parts that may scare my son. They said minimum recommended age is 8, but we still went. They gave us a dimly lit torch which I think helped my son a lot. He loved it as did I. If you have young kids that scare easy, probably not a great idea, but my son can't stop talking about it and we had a blast!

An unique experience An electronic maze with mirrors and different laser lights that glows in the dark. Navigate with special gloves and shoes.

Entertaining Super fun and entertaining and great for kids with short attention spans. They venue is easy to get to and find and greet on a budget.

So much fun for the family This was a great fun activity for the family. A little Scary at times but my kids said it was their favourite thing from our holiday.

Traumatising A traumatic experience for the children and the adults. The staff gave no warning that the kids might find this frightening and they did in fact the kids 7 and 9 were terrified and sobbing by the time we eventually made our way out. If you're sensitive, don't like loud noise, being totally disoriented, being enclosed in dark spaces and not being able to find a way out, DON'T DO THIS. When we finally found our way out with 2 traumatised and crying kids, the staff clearly couldn't care less.

I'm going again! My friend chickened out so I went in alone OMG! I do wish my friend had come with me because it is better shared with another person, but that did not detract from the event itself. I loved this!
I can't tell you what it is, it can't be described - seriously. You have to experience it to know what I mean.
I'm going back. I'm taking my husband and we're going to do it together and even though I've already been through it, I can't wait to experience it fresh through his eyes.
My friend missed out, but make sure you don't. I can't recommend this any higher!

What a wacky and fun experience! Takes about 30-40 mins to get through the various rooms, many of which are in pitch-black darkness. Lots of interesting lights and trippy spaces! I'd recommend wearing sneakers or fully-enclosed shoes, as I wore sandals and almost lost one in the bouncy floor! That being said, it was very fun and exciting. Had lots of laughs with my fiance while trying to move through the mirror maze!

Fantastic! I did the Maze with my 29 year old son. He wanted to do it but I was not so keen. I really loved it. It was pretty scary but he looked after me, especially in the more daunting parts lol. Well worth doing.

Very good signing before each room Second time coming here after 15 years and it still feels the same. But with the sinking room it was a bit harder to move. Also maybe have little grip stuff on the bottom of the socks. Just in one of the rooms.

I went in a group of 4, and the experience was new to us. Was very unique but mostly fun. Some parts are scary for younger children and ones who are sensitive to light and sound. My son is 9 he wanted to see it but cried most of the time to get out. But once you’re in… you have to find your own way out.

I found the staff a bit rude also and not really helpful or looked like their were enjoying themselves at all. For someone’s first time I wanted to be coached a little more then what I got.

Kinda wierd but kinda fun! Plenty of value as the rooms went on for ages. I think I would prefer to go at night so my eyes are more adjusted to the dark at the beginning as there are lots of fun dark areas. Some a little scary, some a little trippy, and some a little lacklustre. But overall solid, definitely worth checking out if you get the superpass

This was great. They recommended not to take our 4yo, but he absolutely loved it. I would recommend you keep the younger kids close to you, as a few rooms are dark and a bit scary. I feel they have upgraded it since we came years ago. It was not too crowded even though we went while schoolies were visiting.

It was heaps of fun. It's really good advice to keep your hands in front of you, as the mirrors are incredibly deceiving

Such a fun experience with a large group. A definite must visit if you are on the Gold Coast. Remember to actually face forward during the souvenir photo which is harder than it looks when in the dark. ????

What a fun and thrilling experience! Ya’ll need to find your way out of the maze (with a twist ????) Would not recommend for claustrophobic, toddlers and for those who are afraid of the dark ????

More information required. Staff uninterested and unhelpful.
No warnings, leaflets or glo sticks offered.
Staff only asked if we had epilepsy.
I had two 5yr old girls who loved the bright lights, lasers, ropes, mirrors etc.
They managed short periods of darkness but became terrified in the pitch black scary rooms.
I pressed the panic button 3 times and was told to go through the curtain and turn left thinking someone would come and take the girls out.
They did not!
I had to go through to the end which took approximately 15mins with two terrified girls.
What a disgrace!
Never again Infinity!