Gift Card 26-27 Inbound NETT Rates IRUKANDJI ~ ENTRY PASS Gift Card
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Purchase Gift Cards, or Codes For Tickets to on sell and visit anytime within 3 years
The codes of these vouchers can be given out to your customers who can then use them to book themselves on our website at any time.
These voucher codes are entered in the section on the last payment page when booking on our website.
Inclusions for this Pass
Admission to the aquarium, entry into the lagoon shallows, shark food, interaction with the animals (petting/feeding), interesting and informative animal talks and staff on hand for personalised attention.
($) Upgrade available for the Wear & Keep Souvenir Socks for those feeling nervous with the ocean animals around their feet and Discovery Encounter (wetsuit) for those wishing to wade deeper then knee deep in the lagoons, sitting down and relaxing with the animals all around.
Hot Showers are available for all.
Specifics
- All ages are welcome from 0-100 years old, it fits everybody in their own special way
- No need to be able to swim, no swimming is involved. For swimming options please see the SNORKELS.
- The Entry Pass is available every 20 minutes from 9am till 3.40pm, please check availability as we do book out during peak periods (weekends/public holidays/school holidays).
- We reccomend allowing 2 hours for your visit, however you may stay all day if you wish.
Entry Pass + Shallows Encounter
Entry to Irukandji is unique, unlike the usual aquarium viewing through glass, guests have the ability to meet the wildlife, pet them, feed them & even share the water with them. Our Entry Pass allows guests to wade with into the shallow water of the natural style lagoons in bare feet and be surrounded by many curious & friendly sharks & rays. Wearing your own clothes, visitors stay dry (mostly), only getting your feet and ankles wet. When stepping into the water with the animals, guests are treated to a whole new level of excitement, fear & admiration for these often misunderstood creatures.
Incredible Aussie shark memories ⏱ All Day
Upgrade to socks
Exactly the same as the Entry Pass (above) with added sustainable bamboo & cotton eco socks worn into our lagoon during the shallows encounter. A fantastic keepsake to remember their awesome Irukandji experience and a great camouflage option for those feeling nervous about curious animals. ⏱ All Day
Upgrade to Discovery Encounter
This unbelievable Aussie experience is the ultimate wild (and safe!) adventure for guests of all ages! Jump into a wetsuit with or without Wear & Keep Souvenir Socks, then submerge yourself in a truly one of a kind in water experience, as you sit in the sandy shallows of our lagoons surrounded by friendly & affectionate animals.
This experience provides a wonderful photo opportunity for guests. ⏱ All Day
About Irukandji
Irukandji Shark & Ray Encounters is an incredible interactive aquarium like no other. Visitors can enjoy our sandy beaches surrounded by many curious, friendly sharks & rays whilst staying (mostly) dry – only getting feet/ankles wet. By inviting our guests to step into the shallows of our natural styel lagoons, or opting for our Discovery Encounter to get fully submerged; brings a whole new level of excitement and fear. Meet our curious and affectionate animals and watch as they display their endearing and unique personalities. Visitors quickly develop a passion and stewardship, making for a life-long love and understanding of these misunderstood species and the ocean ecosystem.
Irukandji Activities & Levels of Entry
- Stay completely dry and view them all from the edges of the lagoon (Included in Entry Pass)
- Touch, pet, feed & meet the animals (Included in Entry Pass)
- Paddling in the shallows of the lagoon in bare feet in your own clothes (your clothes must not get wet so shorts or skirts recommended) surrounded by the friendly animals (Included in Entry Pass)
- Access to educational talks by our knowledgeable fish keepers
- Upgrade to socks ($) Wear & Keep Souvenir Socks are great option to wear for anybody feeling nervous about the animals around their feet. Wearing socks in the water is safe for the animals and creates a camouflage plus they are a great souvenir to keep and wear as normal socks. Socks are included FOC in all snorkels and encounters so please do not purchase them twice.
- Learning about the animals on a guided tour available for large groups otherwise be sure to stop in and chat to the guides as not only do they have the food for the animals they love talking about them and the important ocean systems
- Upgrade to Discovery Encounter ($) This is the cheapest way to completely immerse yourself with the animals, allowing you to wade deeper in both lagoons or seated on the sandy beach with them swimming around you
- This incredible experience includes entry into the deeper wading section of the lagoons and the hire of the wetsuit for that Aussie surfer experience. Wetsuits range from baby sizes to Mens 7XL and are included FOC for infants (when accompanied by an Adult on the same ticket). Irukandji’s in house wetsuits must be worn, personal wetsutis or only swimwear is not permitted. Wetsuits are included FOC in all SNORKELS and intimate animal ENCOUNTERS so please do not purchase them twice.
- Upgrade to a Snorkel ($) The Ultimate wet experience, swimming with the animals of your chosen species in a wild thrilling adventure. These special Snorkels happen only at certain times in the day for a max of 10pax so please plan ahead.
- Upgrade to an intimate animal Encounter ($) Some of our hands down favourite experiences can be found in the intimate encounters, with only a couple of sessions a day and a maximum of 6pax they are very much sought after. See each experience for further info
- Hot showers and taking shark selfies
- Annual Passes ($) available that pay for themselves after the 2nd visit and include wetsuits every time, as many times as you like for a year. They also include discounts on some of the other activities once purchased.
Preparation/What to bring to Irukandji
What to bring:
Hats, REEF-FRIENDLY sunscreen, cameras (underwater cameras are great!), clothes (t-shirts & shorts or skirts that can stay dry in the shallows, only bring swimwear or spare underwear for those choosing the wetsuit option and for all encounters and snorkels.
Personal snorkel sets are not permitted. If you are booking one of our Snorkel experiences and have a prescription mask-please reach out to the admin team prior to your visit to organise a time to deep clean before use in our lagoons.
What NOT to bring: Swimwear or rashie/clothes to swim in without a wetsuit (staying dry clothing or wetsuit must be worn in lagoons, not swimwear alone), non-reef friendly sunscreen, your own wetsuits or water shoes- because they could introduce toxins to our lagoons and we limit the items going in, especially neoprene which can harbour marine life from the ocean and cannot be cleaned in a hurry.
Irukandji Terms & Conditions:
See your trade kit for agent specific T&Cs or the Irukandji website: https://sharkencounters.com.au/terms-conditions/ for general T&C of entry
When to visit Irukandji
Our aquarium is very popular and in busy times can book our for an entire day, forward bookings are definitely needed on weekends and school holidays so you don’t miss out. Sessions run all day from 9am-3.40pm. Last arrival by 3.40pm for the full experience. All extra intimate Encounters and Snorkels have set times so please arrive on or before your booked time, Entry Passes are more flexible and it shouldn’t matter to much if you are running late or want to come early
FOR GROUPS LARGER THAN 40 PEOPLE PLEASE CONTACT OUR CUSTOMER SERVICE TEAM
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We got the self guided discovery pass, got our wetsuits on and headed to the Tropical Lagoon where they had just started feeding. We had a great time feeding and patting the sharks and rays and the staff were so knowledgeable. Everyone we encountered was so friendly and passionate, it was heartwarming. Special shout out to the lady who looks after the Zebra Sharks (I'm so sorry I didn't get her name) she took extra time to chat with us about them and told us the whole story of their first successful fertilized eggs. She apologised for talking so much but I loved it. It's amazing to see how passionate the people here are. I learned a lot, I had an absolute ball, and I left feeling like I had contributed to something worthwhile. All the warm fuzzy feelings. I cannot recommend this place enough and will be telling everyone about it. Please please please add this to your trip if you're in the area!
Thank you again to all the staff. You made my birthday so special and we didn't tell any of you that it was my birthday, you're just that good!
Thank you so much for going above and beyond, interacting with our 1000 question kids and sharing all the facts! We can’t wait to come back!
Do not visit without doing the zebra shark encounter - you will not be disappointed!
The staff are so knowledgeable passionate and friendly! Thank you thank you thank you ☺️
Make sure you get the Add on Discovery pass to get deeper in the water & experience & interact with Marine animals.
The sharks, rays & fish are so gentle & staff are always around to guild you how to feed or touch them to be safe & not hurting them. The water is not too deep as long as you stick to the permitted access areas so kids who don’t know how to swim will be find.
We were lucky to meet this beautiful baby Bamboo shark who was born in that morning. Bamboo sharks lay eggs & this one was hatched a few hours prior & he was just beautiful.
Make sure you meet Lorenzo, the huge ray with this incredibly beautiful pattern on him. Bamboos were our favorite & loved them just randomly coming up to us for a little pat. Also keep your eyes around for Mango, the yellow fish looking exactly like a mango double the size though. Mango is where the sharks are.
There are plenty of on site parking, lockers & towels. Lockers don’t have padlocks but I found it safe & we got all our belongings back safe & sound.
I highly recommend advanced booking especially in school holidays but you can also give them a call & check for their capacities & availability.
We had so much fun at this place. It was our first time visiting it & surely won’t be the only time. Only a couple of hours away from Sydney.
Highly recommended for both adults & kids.
I ended up doing multiple encounters which were awesome. Staff helped me with wet suit zipper as I was on my own which I appreciated. I have always been afraid of sharks and rays now have a new appreciation for these beautiful and gentle creatures. Both were actually gentle and affectionate the rays sat on my knee I had about 4 all over my knee at one stage also had one of the larger sharks resting on my feet in the lagoon lol totally amazing. The animals are well cared for and respected. They use food to encourage them to interact with people. If they don’t want to they don’t have to which I also loved. I think it’s a must do for any age and especially if u have a fear of sharks and rays if u are open minded u won’t be frightened after learning more about them and interact with them.
The interactions with the rays and sharks were unforgettable, and you can truly see how much the staff care about the animals and education. It was such a unique, hands-on experience and perfect for families and it felt even more special celebrating our little girl’s 1st birthday there today. She absolutely loved it until it was nap time 😂
Thank you to the wonderful team for creating such a memorable visit for us. We can’t wait to come back! ♥️
- tkm_touring
Highly recommend all 3 encounters. We had an awesome time. We couldnt possibly pick a favourite!
The self discovery is also well worth it if you don't want dedicated encounters pr the times don't suit. You still get up close with the creatures and participate in feedings.
Staff are friendly and passionate about the work they do. The animals are clearly very happy and well cared for. The animals always have space to move away if they don't feel like interacting, nothing is forced, which is very important to us when considering places for animal encounters.
The shark encounter was in a separate covered lagoon. When the talk wad on, only those in wetsuit could sit in the water and patted the sharks. After the talk, all could pat and feed the sharks in the shallow water.
There were hot water showers outdoors, and indoor changing cubicles (with curtains). There were lockers but you need to bring your own lock.
We spent 2.5 hours there and all had fun.
Suggestions:
-Wear thongs / crocs for easily going in and out of the water, and wear shorts if not intending to go for the wetsuit.
-Need to be sun protective while in the outdoor lagoon.
We got to feed the animals and touch them. The staff were very passionate, proud and informative on their talks on these creatures. I learnt a lot of interesting information.
If you are keen, (i wasnt), you can get in the water with the sting ray, sharks and turtles.
This place exceeded my expectations and I would go back again.
There is plenty of parking and easy to get around.
There is even space to take a picnic lunch and sit in the grounds.
It’s probably very expensive to maintain the ponds and filtration systems so that’s why they are charging so much. However it’s not really worth it. 🤷🏻♂️
It’s really important to remember when booking that this place isn’t sea world, it is a peaceful rehabilitation centre where you can interact with some beautiful creatures and learn about their species and conservation. We were not disappointed at all. All the staff that we encountered throughout the day were beyond friendly and extremely knowledgeable.
Due to the fact that we had booked an experience, we were given wetsuits to put on when we first arrived. We were a bit sceptical at first because it was a very hot day and we were worried about wearing them for the next couple of hours but it was completely worth it. We were able to sit in the water with both the sharks and the stingrays and interact with them further than other patrons who were not in wetsuits. So highly recommend upgrading to wetsuits for a more personal experience with the animals.
All the animals loved coming over for a gentle pat and even spent a lot of time in the shallows so other patrons without wetsuits were also able to feed and pat them. All in all we had an amazing time at this centre and enjoyed learning about the conservation and protection of the animals whilst being able to interact with them one on one as well. Definitely recommend visiting outside of school holidays as it is far less crowded, at times we were the only people interacting with the animals which made the whole experience so much more one on one and personal. Thank you so much team!
All of the staff were passionate and informative both in their talks and if you asked any questions one to one.
From calling in to discuss our booking to leaving everyone was friendly and helpful.
They obviously care deeply about the creatures in their care.
Sounds like there are exciting plans for the future and will certainly revisit on our next trip to Port Stephen’s.
Today we paid for the discovery experience and it was a complete let down. We got to paddle so far into the rays and feed them. Stand ankle deep in the shark tank and that was it. No interaction at all, just a speech on how they're rescuing them from the wild etc etc. The area they have now is massive, but I'd not advise a visit compared to the last time.
Unfortunately as we live in the UK it's not a place we get to visit very often.
That said, I was a bit disappointed with the visibility of the sharks in the tropical lagoons. They seemed to be quite stable and not very active, which made it hard to fully appreciate their beauty. The videos we had seen prior to our visit set our expectations high, but the reality was a bit different.
One piece of advice: definitely make a booking before you go. We encountered some frustration when we were told to come back on another day despite having made an online reservation. This was quite inconvenient and dampened our enthusiasm for the visit.
In terms of value for money, I felt that the price paid didn't quite match the experience, especially considering the limited activities and the visibility of the species.
I recently visited Irukandji Shark & Ray Encounters, and while the customer service was okay with helpful staff, my overall experience was thoroughly disappointing.
The pools were very small, and there were only a few rays to view. After feeding the rays, we eagerly anticipated the shark show, but to our disbelief, there was nothing to see. We wasted 20 minutes listening to irrelevant information when all we wanted was to see something exciting for our children. Unfortunately, we got nothing.
I’m relieved I didn’t pay extra to wear a wetsuit just to sit in a pool where no one could actually enter the water. It felt like an absolute waste of money.
Overall, my visit was far from enjoyable, and I left feeling like my time and money were wasted. I would not recommend Irukandji Shark & Ray Encounters to anyone seeking a quality experience.
- Entry is nice, Marty was informative and happily took our $150 for 2xkids (Discovery experience) Considering now what we got it's very expensive.
- New shark pool is nice however way over the other side of the facility. A LONG walk if your disabled or heavily pregnant like myself. Toilets also too far away. Need to update this to be more user friendly!
We went to the shark talk but couldn't understand anything as the speakers were attached to the roof pointing towards the ground. My kids did feed one shark but that was it.
- The ray pool was slightly better and staff member Zuzu was fun! The rays were friendly and the kids did get to feed several so that was a highlight. The ray talk was informative.
All in all it was just ok, I gave one point because it didn't smell and also the Taco van out the front was amazing!
Activities We Enjoyed:
Shark Snorkelling:
The shark snorkelling experience was exhilarating and educational. We had the opportunity to observe these magnificent creatures up close in their natural habitat, guided by knowledgeable staff who ensured our safety at all times.
Shark Feed:
Watching the shark feed was a highlight for my children. It was fascinating to see how the sharks interacted during feeding time, and the staff provided interesting insights into their behaviour and role in the marine ecosystem.
Little Ray Cuddles:
The little ray cuddles were a hit with both my children! They loved getting up close and personal with the gentle rays, learning about their unique features and feeling their smooth, velvety skin.
Staff and Service:
The enthusiasm and professionalism of the staff truly made our experience memorable. They were patient with the kids, answering their curious questions and ensuring they felt comfortable throughout each activity. Their passion for marine conservation was evident in every interaction.
Family-Friendly Atmosphere:
Irukandji is perfect for families looking to bond over a shared love of marine life. The facilities were well-maintained, and the activities were designed to be educational yet accessible for children of all ages. It was a joy to see my children so engaged and enthusiastic about learning.
Recommendation:
I highly recommend the Irukandji Shark and Ray Encounter to families visiting Port Stephens. It's a fantastic opportunity to learn about marine conservation while having fun with hands-on activities. Whether you're snorkelling with sharks, feeding them, or cuddling rays, the experience is sure to leave a lasting impression on both children and adults alike.
The ray presentation was interesting and informative.
Oh might be good to bring your own socks. Else they sell them for $8/pair. We had to remove our shoes whilst in the park and it was a tad uncomfortable for the kids. Kids are not used to walking around barefooted.
I would recommend to use the wet suit option as that will allow you to encounter the sharks and sting rays from close by.
There are two lagoons wherein small lagoon placed outside is cold water and full of sting rays which eat food from your hands and give u a surreal experience.
The internal lagoon has large sharks and variety of marine fishes with some sting rays who are difficult to feed from ankle depth water so recommend to take the experience. Also do listen to the talks of sting rays and sharks and stand in the middle to enjoy the touch experience.
My husband and I went with our just turned 2yr old son and my parents.
It cost us $150 to gain entry just so we could gather in a large crowd by a single pool to try to feed the 3 stingrays that would come up to the shallow edge.
My father who has a walking stick couldn't even get into the water as he would have slip without his stick yet he STILL had to pay entry to sit by the side and watch. The staff kept yelling at us for kneeling down in the water as our son refused to stand in the water by himself as our swimmers were -'contaminating the water' so we had to bend over (killing our backs) to hold him in the water so he could feed the stingrays.
we gave up and we walked over to the other pool with the sharks in it. Again, same issues, only saw 2 little sharks and had to push and fight the crowd to get into the shallow water and the staff constantly yelling at people if they went in any deeper then their ankles.
Then that was in we has seen and done everything.
unless you want to fork out another $20 per person for wet suits just so you could go into the water up to your waist. The wet suits should be included with entry, it just feels like a money grab. The snorkeling would be good, but again its extra money on top.
Its a very expensive experience for 2 small pools with barley anything in it.
I thought they may have had a table pool with shells, starfish and crabs for young children to touch and explore, but no we were only there for 1hr.
Highly recommend doing a personal encounter with the sting rays. You get to put on a provided wet suit and sit with the sting rays under supervision. All the while one of their staff walk you through some facts and talks about the sea animals. A very exciting and unique experience.
Even with just the entry fee and the no wetsuit, you still get to get your feet wet and touch the sting rays yourself (so long as they approach you themselves.
There is also a seperate shark area that offers a similar experience.
The staff are all very friendly, and approachable. It’s clear that they take care of their animals well.
My advice is to come during the non-peak periods and not during school holidays to avoid the crowds.
were extremely high and the fabric was hard to slide across. Other then that I would recommend this for anyone visiting the area to look at doing.
Over 40 animals (according to staff) kept in poor conditions that are constantly exposed to human contact. They are attempting a breeding program which given the state of the place seems like a horrible idea. We were told no eggs have yet taken which seems unsurprising. They also claim to be a rehabilitation centre. When asked what they are rehabbing we were told they had one turtle which had been there for several weeks. This was supposedly kept in the 'rehab centre' which was a closed off building. It all appears to simply be a facade in order to run a low rent petting zoo in poor conditions. The talks seem to boil down to 'dont worry they won't hurt you! They are our friends and family' if you care about conservation and animal wellbeing avoid this place and do not give them any money. Feels like the sort of place that should be shut down sooner rather than later.
My 9 year old granddaughter and I enjoyed the zebra shark encounter which I highly recommend.
Thank you to Stephanie who shared her passion and knowledge of sharks.
Honestly one of the most amazing experience we had as a family.
It’s exciting and amazing and highly informative.












































