Duration:
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Our Glass Bottom Boat tour departs from and returns to Fitzroy Island, with the excursions taking place around the island.
Embark on a leisurely cruise aboard our Glass Bottom Boat Coral Viewer. Explore the fringing reef surrounding the Island, which is part of the Great Barrier Reef, while enjoying an interpretive talk about the diverse marine life and coral formations. This 45-minute tour offers a unique perspective of the underwater world, allowing you to observe the vibrant reefs and fascinating wildlife through the glass bottom boat.
FARES Adult: 14+ years | Children: 4-13 years | Infant: 0-3 years | Family: 2 Adults + 2 Children
INCLUDES A Glass Bottom Boat Tour. No additional transfers or tours are included.
This tour departs from and returns to Fitzroy Island, with the excursions taking place around the island.
DURATION 45-Minutes
BOARDING INSTRUCTIONS Please check-in at the Fitzroy Island Sports Hub (FISH) on Fitroy Island, located next to the Resort Pool.
REQUIREMENTS
- Suitable for all ages.
- Transfers to Fitzroy Island are NOT included. Please ensure you have booked your transfers separately at an additional cost.
- *Subject to change due to weather conditions & availability.
TERMS & CONDITIONS
- Click here for our General Terms & Conditions.
- Please review your Product Specific Terms & Conditions on the final billing page.
TERMS AND CONDITIONS
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Enjoy good food, very friendly service and all the amenities you need to recharge your spirit.
Do not come to Cairns without a stay at Fitzroy Island Resort (Eco Accredited), well worth the money for staying around a 7th wonder of the world!
Easy ferry trip from Cairns Marina.
A lovely stay in nature that I'd happily do again.
great walking and beach exploring - lots of photo opportunities. If walking to the summit, take water, wear a hat and sunscreen and if you find a stick, pick it up, just in case you see a snake part way through and it scares you the rest of the walk - haha
small outdoor pool nice but it isn't heated so be mindful if visiting in winter.
I found alcohol and food a bit expensive for what it is-though I know logistics of goods delivery to the island are a consideration.
Wifi wasn't the best so bring a book, a pack of cards and hit pause on life!
If you have an opportunity to do the turtle tour while you're there-don't miss it as you get close to the turtles they're breeding.
A lovely relaxing island stay that feels further away than it is! Nice for couples, families and singles wanting to relax in nature.
Tips-bring snacks and alcohol and a nice beach chair to enjoy down at the beach.
Lots to do for lovers of the outdoors.
Hotel needs maintenance work, but rooms was clean .
Foxys Bar & Café has a great island vibe, but the service system needs attention. Long lines could be avoided with QR code ordering, and the current process of calling out numbers over a muffled microphone was confusing. Table buzzers didn’t work, so handing them out felt pointless. A separate line for food and drinks would improve flow, and simple additions like vanilla and chocolate milkshakes would be great for families.
Zephyr Restaurant had lovely staff and dinner service was warm and professional, but the eye fillet was overpriced for what was served—just a piece of meat with no sides. The breakfast buffet offered a great variety of food and we were impressed with the quality and freshness. However, the layout made it difficult to move around, there was nowhere to rest a plate while serving, and the coffee situation really let it down. The coffee machine constantly malfunctioned and the queue was so long that we missed out on coffee altogether. Salt and pepper were not available on tables, which should be standard. A barista coffee option and a better layout would greatly improve the experience.
Reception was unfortunately the weakest part of our stay. The desk area looked dusty and neglected, and there were fingerprints and grime around the sliding staff entry door. First impressions matter, and reception needs to be cleaner and better presented to reflect resort standards.
We also requested to have our rooms close together as we were travelling for a birthday, but we were placed in rooms far apart (225, 124 and 218). We understand availability plays a part, but it would have been appreciated if the request had been acknowledged. The beds in all rooms were also extremely firm and uncomfortable, and mattress toppers would be a simple fix for guest comfort.
On the positive side, the snorkel gear was excellent—far better quality than other reef operators we’ve used—and the dinner team at Zephyr were standout staff. Foxys staff were also friendly and worked well under pressure.
We did enjoy our time on Fitzroy Island and would return, but we hope management takes these suggestions on board. With a few small changes, this resort could go from good to truly fantastic.
On arrival, I encountered an unannounced 15% Sunday surcharge, which was not communicated beforehand and set a poor tone regarding transparency. Despite completing the online check-in process as advised, I was informed it had no effect and was required to queue as normal — undermining the purpose of digital check-in.
My room was not ready until after 5:00 PM, despite being told it would be ready by 3:00 PM. When I was first given access, the room had not been serviced and was in an unacceptable state. Additionally, I was surprised to find that no coffee or refreshments were available to guests until 5:30 PM, and there were no alternative amenities offered.
Cleanliness around the resort was substandard, with used dishes left overnight in public areas and poorly maintained grounds. Dining at Foxy’s Bar was also underwhelming, with basic meals, subpar presentation, and another surcharge applied. The early closure of the resort bar and lack of guest-focused planning further detracted from the experience.
Most disappointing was the attitude of several staff members, who appeared disinterested and unhelpful. Requests were frequently met with "No, sorry" and little effort was made to provide alternatives or resolve issues.
Regrettably, I cannot recommend Fitzroy Island Resort based on this experience. The operational and service shortcomings overshadowed what should have been an enjoyable stay.
We would not recommend this resort , the customer service and low empathy was the worse we have experienced in a birthday holiday.
Would definitely be worth the full day as time flies somewhere this nice.
Anyone visiting even for the day should be advised to bring reef shoes to walk along the beach as the main beach has more coral than sand!
Now, the resort itself, for the price you pay you definitely expect a better level of cleanliness and maintenance in the rooms. So many things falling apart, broken floor tiles, loose door handles, mouldy ceilings, cracked door frames, the list goes on!
Food options are so, so limited, especially for kids and anyone vegetarian, vegan, gluten free etc. There’s either Foxy’s which honestly isn’t the nicest (equivalent of a basic pub meal) and then there’s Zephyr’s which is quite fancy and not overly suitable for children. The only vegetarian option is Gnocchi for the adults and Mac and Cheese for the kids. That’s it. Over at Foxy’s for vegetarian kids the only option is hot chips. The general store is super limited and doesn’t even sell bread anymore to be able to make a sandwich in your room.
If you have any form of a dietary requirement, you’re better off stocking up a suitcase with food in Cairns and doing your own thing in your room.
For these reasons we probably wouldn’t come back for more than a day trip. Disappointing when paying $700 a night. It’s a shame because there’s so much that could be done to turn the resort into something fantastic.
We can’t wait to visit again!
We later found out our reservation had been cancelled without warning, simply because another group with minors had booked, and suddenly “no one else was allowed to camp.” We were given two unfair choices:
1. Get a refund and leave the island — after taking time off work and traveling all the way from Port Douglas.
2. Pay extra to stay in a bungalow — which by law, should have been offered to us at no extra cost since the mistake was theirs.
We spent over two hours trying to resolve this at reception. The bungalow we were forced to take wasn’t properly cleaned, lacked pillow covers, and our belongings were delayed.
We lost our precious time and energy on something that should’ve been handled with basic professionalism and respect.
This was one of the worst customer service experiences we’ve had — and it happened in a place that’s supposed to be a paradise.
Some meals were disappointing
Got to line up in queues to be served
Shower dysfunctional water runs out across the floor and no where to put soap
Would expect better for the price
The best parts of this place are 1) location 2) staff 3) service integration.
1) This location is easily accessed via ferry from Cairns, and had enough to do from snorkeling, kayaking, walking/hiking, a pool, and live music on weekends. If weather isn't great, can do a hike instead of going to the water. The beach/ harbour right in front of the resort has great coral and snorkeling, which is as convenient as could be. I was debating Fitzroy Island vs Green Island, and I was drawn to the variety of activities on Fitzroy.
2) Service staff were all very helpful and pleasant, and they seemed genuinely happy to help without being overbearing. This made a big difference. They also seem to work well together.
3) The Fitzroy Flyer being connected to the resort made things convenient with schedules and payment, and the FISH sports hub was a one-stop-shop to get connected with various equipment and experiences for hire. Having these integrated made everything so much easier and smoother. The Zephyr restaurant was also nice to have, along with a more bar feel with Foxys.
My only gripe or comment would be to calibrate expectations on the whole "resort" side of things. My room looked a little dated from the 90s though admittedly luxurious with a gorgeous brown and white marble bathroom, and Zephyr as a restaurant has some ambitious menu ideas but with an execution a step below a proper high end restaurant. With the only option on the island, I don't know how much one should quibble, as the overall experience was still pretty great. I just know some people want everything super pristine and sparkling new, which this isn't necessarily. I would happily recommend this to anyone who goes in with that understanding.
The highlight of our stay was the exceptional dining experience at Zephyr Restaurant. A huge compliment to Chef Valerio, who consistently delivered top,quality dishes perfectly cooked and always served on time. His passion and skill truly elevated our stay.
A special mention also goes to Quentin, the dessert chef, whose creations were nothing short of incredible. He’s clearly very talented and added a sweet touch to every meal.
And of course, a big thank you to the wonderful floor staff, especially Lisa, who was our waiter most of the time. Her attentive and friendly service made us feel truly welcome.
I’ll never forget this beautiful experience,thank you all for making it so special.
So relaxing beautiful views and such nice staff well done Fitzroy Island
The walks around the island, the beaches, glass bottom boat tour and turtle tour were great tho. Had a lovely meal at Zephyrs, and enjoyed Foxys bar too
When in the water she was always with us making sure everyone was okay. She spotted a turtle and a beautiful sting ray that was hidden under a rock.
It was a beautiful experience that we highly recommend!
Apart from the odd member of staff at breakfast the general resort staff are at best uninterested and bored and at worst surly and rude. The bar areas in particular seem the worst and is something that would stop us ever returning. The whole resort feels like it has no senior management with an eye for detail and customer service and relies totally on it's beautiful surroundings. A small example of complete lack of training and management is in the daily routine at the pool bar. When the shift ends the bar person just locks up and walks away leaving any cleaning and restocking of fridges for the following morning shift. This means that every day the majority of the canned/bottled stock (no taps in use here!) is warm and takes the session to get cold instead of the standard practice of restocking the day before so you always have cold stock. Just one of many poor practices but I have said enough.
In summing up there is a major issue with the mostly back packer staff, whether motivation, pay, conditions or complete lack of training I am not sure but it ruins what could be a lovely place.
Stayed for 2nights, 3days.
Went kayaking and snorkelling and saw sharks,turtles& stingrays whilst learning about the coral so it was a lovely experience.
Had food at foxys bar both nights which was basic however delicious. Drinks were fairly priced too!
The cherry on top of our stay was that I actually forgot some clothes in our room after our stay and I was emailed instantly and was able to collect next day.
Beautiful resort and island
The summit is great and the views were tremendous. Breakfast is alright but the evening meal becomes a bit basic and they don’t know how to cook a steak unfortunately.
Staff were very friendly though.
Fitzroy Island Resort is a great place for a tropical getaway. The location is beautiful, offering easy access to clear waters, coral reefs, and sandy beaches. The resort is surrounded by nature, and the views are stunning.
The rooms are comfortable and well-maintained, with most offering ocean or rainforest views. The facilities are good, including a pool, a bar, and an on-site restaurant. The food is decent, with a mix of casual and more formal dining options, though the menu can be limited.
Activities like snorkeling, kayaking, and hiking are easily available, with equipment rentals right at the resort. The staff are friendly and helpful, making sure guests have everything they need to enjoy their stay.
However, there are some downsides. The resort can feel a bit isolated, and the limited dining options mean you’ll rely heavily on the resort’s services, which can be expensive. Additionally, Wi-Fi connectivity is limited, which might be an issue for some.
Also the market has no groceries whatsoever and is very overpriced. So if you want to cook something you best bring it with you on the ferry.
Overall, Fitzroy Island Resort is a great place for those seeking a relaxing escape in nature, though it’s important to plan ahead for meals and entertainment.
Great Room spacious with comfortable bed. Bathroom was a bit dated, but was a relief after spending hours snorkeling. Adequate kitchen for those who plan to stay for long periods. But you will have to bring supplies (no alcohol) with you. We utilised the “island package” which included free use of kayaks and snorkeling equipment plus breakfast.
Restaurant had a set menu which was expensive but great food. But there is a general store with minimal items, as you would expect for an island. And Foxy’s bar and grill, which is again expensive. During the day resort guests can’t use the restaurant as the day trippers have it reserved. The glass bottom boat tour was exceptional, and our guide Ethan was fabulous and extremely enthusiastic when we spotted a large green turtle. Also a turtle rehab is on the island which you can get an informative session on.There is a couple of nature walks which would be pleasant during cooler timings. We enjoyed our time here immensely.



