MARINE SIGHTINGS POLICY

Nature based tourism is exciting, stimulating and unpredictable. The combination of the beauty of the land and marine animals, the picturesque reef and ever-changing conditions make tours both adventurous and interesting. Each day brings a new and different experience with Mother Nature always in control.

Many of the tours operated by Ningaloo Marine Interactions give you the opportunity to be a part of this incredible environment and as such make it impossible for anything to be guaranteed.

Seasonal triggers which affect when marine life visit can vary. The weather may affect the conditions upon which tours can operate, and sometimes certain marine life that we are looking for may not appear. These are the consequences of dealing with nature in its wild environment rather than in cages or aquariums.

Unfortunately we cannot guarantee the sightings of marine life on any of our tours but we do pledge to always offer you the best day out we can possibly give. Our crew will endeavour to give you an experience of the Ningaloo Reef to be remembered always.

RELEASE AND VOLUNTARY ASSUMPTION OF RISK

1. ACKNOWLEDGE that:
   • A) The licensed recreational and tourism activities offered, conducted and operated by CORAL BAY REEF EXPLORATIONS PTY LTD (trading as NINGALOO MARINE INTERACTIONS) include whale watching, snorkelling with manta ray tours & snorkelling tours.
   • B) The activities are affected by and subject to factors beyond the control of NINGALOO MARINE INTERACTIONS including without limit weather conditions, mechanical failure and the behaviour of marine life;
   • C) Some of the activities involve inherent risks of injury, illness or death to a participant including without limit those arising out of or incidental to physical exertion for which the participant may not either have the capacity or be prepared; and
   • D) My participation in any of the activities is subject to the supervision and direction of the servants and agents of NINGALOO MARINE INTERACTIONS and that I will promptly comply with all instructions and directions given by such servants of agents.
2. IN CONSIDERATION of and in part payment for the right to participate in the activities or any of them:
   • A) Hereby voluntarily assume all risks relating or incidental; to my participation in any of the activities on behalf of myself, my personal representatives and dependants.
   • B) Release NINGALOO MARINE INTERACTIONS, its servants, agents and associates (which term includes all persons and authorities who own, occupy or manage land or sea upon which the activities take place) from all present or future claims of whatever nature arising out of or incidental to my participation in any of the activities or any factors beyond the control of NINGALOO MARINE INTERACTIONS.
3. FURTHER AGREE that if I suffer injury or illness as a result of or incidental to my participation in any of the activities NINGALOO MARINE INTERACTIONS may:
   • A) At my cost arrange medical treatment and emergency evacuation services; and
   • B) Administer first aid; as NINGALOO MARINE INTERACTIONS considers necessary for my safety and wellbeing.

REFUND POLICY & GENERAL TERMS AND CONDITIONS

Please choose your tours carefully, we do not give refunds if you simply change your mind, change the date or time of your tour or if you choose the wrong product.

Ningaloo Marine Interactions reserves the right to refuse entry to the vehicle, vessel or water whom at the skippers, guides or employee discretion deem the person not have the required swimming ability, is a potential danger to themselves or others, is under the influence of drugs or alcohol or who has not complied with tour regulations and conditions.

Ningaloo Marine Interactions does not guarantee wildlife sightings or interactions, however, every effort is taken to provide the best experience possible.

Management discretion is used at the time of cancellation, for cancellation within 48 hours of departure no refund will be granted, tours cancelled between 3-7 days prior to tour date will incur a 20% cancellation fee.

Booking Fees and/or administrative fees are non-refundable, even if your tour is cancelled.

Minimum participant numbers are required for tour confirmation, should the minimum participant number not be reached or the tour is cancelled due to weather a full refund will be offered or your tour can be transferred to another day or be transferred to a similar tour.

Ningaloo Marine Interactions will not be responsible for any personal loss, damages to equipment, injury or sickness.