Duration:
1h
This package offers return transfers only from Cairns to Fitzroy Island departing at 8am and leaving the island at 12:15pm
Operated By:
LIVE AVAILABILITY
Whether you’re planning a day trip or an overnight stay, Fitzroy Island offers a wealth of activities and natural beauty to explore! Book online with our live availability and take advantage of our convenient 45-minute Fitzroy Flyer Ferry service, operating daily for your next island getaway.
FARES
Adult: 14+ years | Children: 4-13 years | Infant: 0-3 years| Family: 2 Adults + 2 Children
Anyone travelling to Fitzroy Island under 18 years old must be accompanied by an adult.
INCLUDES: This package offers return transfers from Cairns to Fitzroy Island departing at 8am and leaving the island at 5pm
DURATION GLASS BOTTOM BOAT TOUR 45-Minutes
BOARDING INSTRUCTIONS
- Cairns to Fitzroy Island Ferry: Make your way directly to Berth 20 on the Marlin Marina Wharf. Please ensure your QR code is ready to be scanned.
- Fitzroy Island to Cairns Ferry: Make your way directly to the jetty at least 15 minutes prior to the scheduled 12:15pm departure.
REQUIREMENTS
- Suitable for all ages.
- *Subject to change due to weather conditions & availability.
TERMS & CONDITIONS
- Due to increased workplace health & safety requirements, we can no longer carry oversized luggage (20kg or greater), Eskys, Cooler Boxes & Beach Trollies, Stand Up Paddleboards or Kayaks. Please ensure you pack accordingly.
- Click here for our full General Terms & Conditions.
- Please review your Product Specific Terms & Conditions on the final billing page.
TERMS AND CONDITIONS
FERRY CHECK-IN
Please make your way directly to the Fitzroy Flyer to check-in. Guests will be required to give their booking name to the boat crew prior to boarding the ferry. The Fitzroy Flyer is located at Berth 20 on the Marlin Marina Wharf. Please arrive a minimum of 30 minutes prior to departure. Check-in closes 15 minutes prior to departure.
ALCOHOL POLICY
Fitzroy Island Resort is a licensed venue, and bringing alcohol to the Island is strictly prohibited. Our Food & Beverage Outlets, including Zephyr Restaurant, Foxy’s Bar, and the Pool Bar, offer an extensive menu of alcoholic beverages for purchase, which can be enjoyed on-site. Additionally, we offer a bottle shop service from Foxy’s Bar and have a small general store for basic conveniences. Any alcohol brought to the Island will be confiscated and stored until your departure.
LUGGAGE POLICY
Passengers are permitted to bring aboard one large suitcase and one carry-on bag per person. Hard Eskys, Cooler Boxes, Stand Up Paddleboards & Sea kayaks are strictly prohibited. Beach Trolleys must be folded and emptied before boarding. Any additional equipment beyond the mentioned allowance will be subject to additional fees. Passengers are responsible for ensuring that their luggage complies with these regulations and understand that failure to do so may result in refusal of carriage or additional charges.
HALF-DAY TOUR
This tour includes your return transfers from Cairns.
SERVICE DISRUPTIONS
Vessels in use may change due to maintenance, upkeep or other unforeseen reasons. It is the responsibility of all passengers to check carefully for any communication from us, as the location of the vessel as well as the check-in process may be affected. Should there be any disruptions, the team at Fitzroy Island will take necessary measures to communicate this information with you.
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Fitzroy Island is an absolute hidden gem, which I am glad I found. I had such an amazing time and was blown away by how friendly and cheerful every staff member was. However, It can’t be easy operating a hotel on a remote island and national park. I saw a few bad reviews which I think people need to be a bit more realistic around the value for money and the environment there visiting. It’s awesome to see your investing in renovating and keeping the treasure running :) I hope to be back again soon. Make sure to shout out to your amazing staff especially the Canadian lady at the bar :)
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Dan
17 Oct 2025
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Madison
01 Oct 2025
Lots to do for lovers of the outdoors.
Hotel needs maintenance work, but rooms was clean .
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antigua7seas
01 Oct 2025
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e2id
01 Oct 2025
Foxys Bar & Café has a great island vibe, but the service system needs attention. Long lines could be avoided with QR code ordering, and the current process of calling out numbers over a muffled microphone was confusing. Table buzzers didn’t work, so handing them out felt pointless. A separate line for food and drinks would improve flow, and simple additions like vanilla and chocolate milkshakes would be great for families.
Zephyr Restaurant had lovely staff and dinner service was warm and professional, but the eye fillet was overpriced for what was served—just a piece of meat with no sides. The breakfast buffet offered a great variety of food and we were impressed with the quality and freshness. However, the layout made it difficult to move around, there was nowhere to rest a plate while serving, and the coffee situation really let it down. The coffee machine constantly malfunctioned and the queue was so long that we missed out on coffee altogether. Salt and pepper were not available on tables, which should be standard. A barista coffee option and a better layout would greatly improve the experience.
Reception was unfortunately the weakest part of our stay. The desk area looked dusty and neglected, and there were fingerprints and grime around the sliding staff entry door. First impressions matter, and reception needs to be cleaner and better presented to reflect resort standards.
We also requested to have our rooms close together as we were travelling for a birthday, but we were placed in rooms far apart (225, 124 and 218). We understand availability plays a part, but it would have been appreciated if the request had been acknowledged. The beds in all rooms were also extremely firm and uncomfortable, and mattress toppers would be a simple fix for guest comfort.
On the positive side, the snorkel gear was excellent—far better quality than other reef operators we’ve used—and the dinner team at Zephyr were standout staff. Foxys staff were also friendly and worked well under pressure.
We did enjoy our time on Fitzroy Island and would return, but we hope management takes these suggestions on board. With a few small changes, this resort could go from good to truly fantastic.
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Mesey
01 Oct 2025
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amandahat2n
01 Oct 2025
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fionacrd
01 Oct 2025
On arrival, I encountered an unannounced 15% Sunday surcharge, which was not communicated beforehand and set a poor tone regarding transparency. Despite completing the online check-in process as advised, I was informed it had no effect and was required to queue as normal — undermining the purpose of digital check-in.
My room was not ready until after 5:00 PM, despite being told it would be ready by 3:00 PM. When I was first given access, the room had not been serviced and was in an unacceptable state. Additionally, I was surprised to find that no coffee or refreshments were available to guests until 5:30 PM, and there were no alternative amenities offered.
Cleanliness around the resort was substandard, with used dishes left overnight in public areas and poorly maintained grounds. Dining at Foxy’s Bar was also underwhelming, with basic meals, subpar presentation, and another surcharge applied. The early closure of the resort bar and lack of guest-focused planning further detracted from the experience.
Most disappointing was the attitude of several staff members, who appeared disinterested and unhelpful. Requests were frequently met with "No, sorry" and little effort was made to provide alternatives or resolve issues.
Regrettably, I cannot recommend Fitzroy Island Resort based on this experience. The operational and service shortcomings overshadowed what should have been an enjoyable stay.
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gmurtagh1968
01 Oct 2025
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Once
01 Oct 2025
We would not recommend this resort , the customer service and low empathy was the worse we have experienced in a birthday holiday.
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mtill0n
01 Oct 2025
Location, location, location! Fitzroy Island is truly a slice of paradise. Imagine waking up to stunning views and swimming in crystal-clear waters. Whether you're hiking to breathtaking lookouts or exploring the historic lighthouse, you'll be treated to spectacular vistas at every turn. The snorkelling right off the beach is unbeatable—just steps from your room, you'll encounter turtles, octopuses, stingrays, and a colourful array of fish amidst stunning coral formations. And there's nothing quite like sipping your morning coffee with your toes in the sand, watching the world unfold before you. Fitzroy Island is an experience you cannot miss!
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Sean
26 Sep 2025
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leongordon244
26 Sep 2025
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russdon3
24 Sep 2025
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Karen
23 Sep 2025
The location is outstanding. There’s a dive shop to rent snorkel gear and we had a great time on our own. We also went for the safari and saw a huge turtle and some massive corals. The rooms are a bit old but comfortable. The restaurants have great views but food options can be better, especially vegan and vegetarian options.
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Shamik
22 Sep 2025
Would definitely be worth the full day as time flies somewhere this nice.
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Quest09214597674
22 Sep 2025
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Sarah
22 Sep 2025
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ranimatheson
21 Sep 2025
Well, let me start by saying the island itself is incredible. Beautiful beaches, clear blue water, turtles, coral, fish galore. Lovely even on a cloudy day!
Anyone visiting even for the day should be advised to bring reef shoes to walk along the beach as the main beach has more coral than sand!
Now, the resort itself, for the price you pay you definitely expect a better level of cleanliness and maintenance in the rooms. So many things falling apart, broken floor tiles, loose door handles, mouldy ceilings, cracked door frames, the list goes on!
Food options are so, so limited, especially for kids and anyone vegetarian, vegan, gluten free etc. There’s either Foxy’s which honestly isn’t the nicest (equivalent of a basic pub meal) and then there’s Zephyr’s which is quite fancy and not overly suitable for children. The only vegetarian option is Gnocchi for the adults and Mac and Cheese for the kids. That’s it. Over at Foxy’s for vegetarian kids the only option is hot chips. The general store is super limited and doesn’t even sell bread anymore to be able to make a sandwich in your room.
If you have any form of a dietary requirement, you’re better off stocking up a suitcase with food in Cairns and doing your own thing in your room.
For these reasons we probably wouldn’t come back for more than a day trip. Disappointing when paying $700 a night. It’s a shame because there’s so much that could be done to turn the resort into something fantastic.
Anyone visiting even for the day should be advised to bring reef shoes to walk along the beach as the main beach has more coral than sand!
Now, the resort itself, for the price you pay you definitely expect a better level of cleanliness and maintenance in the rooms. So many things falling apart, broken floor tiles, loose door handles, mouldy ceilings, cracked door frames, the list goes on!
Food options are so, so limited, especially for kids and anyone vegetarian, vegan, gluten free etc. There’s either Foxy’s which honestly isn’t the nicest (equivalent of a basic pub meal) and then there’s Zephyr’s which is quite fancy and not overly suitable for children. The only vegetarian option is Gnocchi for the adults and Mac and Cheese for the kids. That’s it. Over at Foxy’s for vegetarian kids the only option is hot chips. The general store is super limited and doesn’t even sell bread anymore to be able to make a sandwich in your room.
If you have any form of a dietary requirement, you’re better off stocking up a suitcase with food in Cairns and doing your own thing in your room.
For these reasons we probably wouldn’t come back for more than a day trip. Disappointing when paying $700 a night. It’s a shame because there’s so much that could be done to turn the resort into something fantastic.
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Nadine
20 Sep 2025
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FindingKate
20 Sep 2025
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yaim1rxki2
19 Sep 2025
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Navigate20663551939
15 Sep 2025
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lizmcgrath7
14 Sep 2025
Aside from the amazing facilities, and the stunning nature this island has to offer, the customer service of the resort staff is top tier. I recently stayed, and quite annoyingly left my shoes in my room. The staff very helpfully were able to get the shoes on a boat back to cairns, and on top of that found somewhere for them to be kept as I wasn’t able to pick them up directly from the boat. To be honest, I thought this would be too much to ask, given I only had a day to work with, however they managed to get it done for me!
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Harrison
10 Sep 2025
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AEF74
01 Sep 2025
A Hidden Gem! We had a faultless experience at the Fitzroy Island Resort. The Island Suite was much larger than we expected - with stunning views. The island was breathtaking - the snorkeling is very good. We were lucky enough to encounter a turtle just in front of the resort.
We can’t wait to visit again!
We can’t wait to visit again!
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Cameron
20 Aug 2025
Room felt like it was lacking maintenance and didn’t have the cleanliness and quality you would expect for the price. While we were staying at the resort it was undergoing maintenance/minor refurbishments. Staff were okay nothing exceptional and nothing bad. Location is amazing, has a couple of great walks and great snorkelling with lots of large fish, turtles and coral.
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Callan
19 Aug 2025
We later found out our reservation had been cancelled without warning, simply because another group with minors had booked, and suddenly “no one else was allowed to camp.” We were given two unfair choices:
1. Get a refund and leave the island — after taking time off work and traveling all the way from Port Douglas.
2. Pay extra to stay in a bungalow — which by law, should have been offered to us at no extra cost since the mistake was theirs.
We spent over two hours trying to resolve this at reception. The bungalow we were forced to take wasn’t properly cleaned, lacked pillow covers, and our belongings were delayed.
We lost our precious time and energy on something that should’ve been handled with basic professionalism and respect.
This was one of the worst customer service experiences we’ve had — and it happened in a place that’s supposed to be a paradise.
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Karina
07 Aug 2025
We stayed at this resort in August, which has only its unique location to envy, which we can only thank the island for. The resort seems poorly maintained, as if the people who run it don't care. We entered the room, there was a pill on the floor, a dirty handkerchief under the bed, and hairs in the bathroom. We notified reception at 3:00 am when we entered, they apologized and told us someone would come to clean, which never happened, and at 6:00 pm when we returned to the room it was the same as before. We repeated this to reception and she said she would call again, but at that point we wanted to enjoy the room we paid for and not sit outside waiting for it to be cleaned. It was a terrible experience, a shame, but if it were run by people with great ideas, it would be a luxury resort.
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Giulio
06 Aug 2025
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melroseshouse
05 Aug 2025
Some meals were disappointing
Got to line up in queues to be served
Shower dysfunctional water runs out across the floor and no where to put soap
Would expect better for the price
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sebfichera2025
05 Aug 2025
The best parts of this place are 1) location 2) staff 3) service integration.
1) This location is easily accessed via ferry from Cairns, and had enough to do from snorkeling, kayaking, walking/hiking, a pool, and live music on weekends. If weather isn't great, can do a hike instead of going to the water. The beach/ harbour right in front of the resort has great coral and snorkeling, which is as convenient as could be. I was debating Fitzroy Island vs Green Island, and I was drawn to the variety of activities on Fitzroy.
2) Service staff were all very helpful and pleasant, and they seemed genuinely happy to help without being overbearing. This made a big difference. They also seem to work well together.
3) The Fitzroy Flyer being connected to the resort made things convenient with schedules and payment, and the FISH sports hub was a one-stop-shop to get connected with various equipment and experiences for hire. Having these integrated made everything so much easier and smoother. The Zephyr restaurant was also nice to have, along with a more bar feel with Foxys.
My only gripe or comment would be to calibrate expectations on the whole "resort" side of things. My room looked a little dated from the 90s though admittedly luxurious with a gorgeous brown and white marble bathroom, and Zephyr as a restaurant has some ambitious menu ideas but with an execution a step below a proper high end restaurant. With the only option on the island, I don't know how much one should quibble, as the overall experience was still pretty great. I just know some people want everything super pristine and sparkling new, which this isn't necessarily. I would happily recommend this to anyone who goes in with that understanding.
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tecnokat
04 Aug 2025
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Ryzee88
04 Aug 2025
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gavink790
03 Aug 2025
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Christine
02 Aug 2025
I stayed at the resort for 4 days and 3 nights, and it was truly an unforgettable experience. The location is absolutely stunning,being on an island in the heart of the Great Barrier Reef is something you can’t beat.
The highlight of our stay was the exceptional dining experience at Zephyr Restaurant. A huge compliment to Chef Valerio, who consistently delivered top,quality dishes perfectly cooked and always served on time. His passion and skill truly elevated our stay.
A special mention also goes to Quentin, the dessert chef, whose creations were nothing short of incredible. He’s clearly very talented and added a sweet touch to every meal.
And of course, a big thank you to the wonderful floor staff, especially Lisa, who was our waiter most of the time. Her attentive and friendly service made us feel truly welcome.
I’ll never forget this beautiful experience,thank you all for making it so special.
The highlight of our stay was the exceptional dining experience at Zephyr Restaurant. A huge compliment to Chef Valerio, who consistently delivered top,quality dishes perfectly cooked and always served on time. His passion and skill truly elevated our stay.
A special mention also goes to Quentin, the dessert chef, whose creations were nothing short of incredible. He’s clearly very talented and added a sweet touch to every meal.
And of course, a big thank you to the wonderful floor staff, especially Lisa, who was our waiter most of the time. Her attentive and friendly service made us feel truly welcome.
I’ll never forget this beautiful experience,thank you all for making it so special.
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Simone
23 Jul 2025
I recently stayed at the resort for three nights and had such a lovely time! The views were absolutely beautiful, making it the perfect place to relax. A special mention to Zephyr Restaurant — the highlight of our stay! Every meal was a delight, and the service was outstanding. Huge thanks to our wonderful waitress Lisa and the talented chef Valerio — they made each visit extra special. Overall, the entire team was incredibly attentive and made our experience truly enjoyable. Highly recommend!
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Nadir
22 Jul 2025
Great location (even if the room was a little bit old), you can snorkel and swim on the reef with the turtles (if you are lucky), there is a nice 5 ish km walk to the lighthouse and the summit (beware it’s steep). It’s very nice to swim early in the morning before having breakfast. You can have breakfast and diner in the very good restaurant.
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Gérard
21 Jul 2025
So relaxing beautiful views and such nice staff well done Fitzroy Island
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89ikx2mjxb
01 Jul 2025
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zafirahhussain03
01 Jul 2025
The walks around the island, the beaches, glass bottom boat tour and turtle tour were great tho. Had a lovely meal at Zephyrs, and enjoyed Foxys bar too
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Wintersmum
01 Jul 2025
We didn’t slept in the resort, but we booked the safari snorkel experience and it was stunning! Our guide was so nice and competent. We did a beefing before hop on the boat: she explained us what we could see on the reef, all the different types of turtles, fishes and corals.
When in the water she was always with us making sure everyone was okay. She spotted a turtle and a beautiful sting ray that was hidden under a rock.
It was a beautiful experience that we highly recommend!
When in the water she was always with us making sure everyone was okay. She spotted a turtle and a beautiful sting ray that was hidden under a rock.
It was a beautiful experience that we highly recommend!
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Martina
17 May 2025
Apart from the odd member of staff at breakfast the general resort staff are at best uninterested and bored and at worst surly and rude. The bar areas in particular seem the worst and is something that would stop us ever returning. The whole resort feels like it has no senior management with an eye for detail and customer service and relies totally on it's beautiful surroundings. A small example of complete lack of training and management is in the daily routine at the pool bar. When the shift ends the bar person just locks up and walks away leaving any cleaning and restocking of fridges for the following morning shift. This means that every day the majority of the canned/bottled stock (no taps in use here!) is warm and takes the session to get cold instead of the standard practice of restocking the day before so you always have cold stock. Just one of many poor practices but I have said enough.
In summing up there is a major issue with the mostly back packer staff, whether motivation, pay, conditions or complete lack of training I am not sure but it ruins what could be a lovely place.
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Clive
06 Nov 2024
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Leshkapesh2501
06 Nov 2024
10/10 experience.
Stayed for 2nights, 3days.
Went kayaking and snorkelling and saw sharks,turtles& stingrays whilst learning about the coral so it was a lovely experience.
Had food at foxys bar both nights which was basic however delicious. Drinks were fairly priced too!
The cherry on top of our stay was that I actually forgot some clothes in our room after our stay and I was emailed instantly and was able to collect next day.
Beautiful resort and island
Stayed for 2nights, 3days.
Went kayaking and snorkelling and saw sharks,turtles& stingrays whilst learning about the coral so it was a lovely experience.
Had food at foxys bar both nights which was basic however delicious. Drinks were fairly priced too!
The cherry on top of our stay was that I actually forgot some clothes in our room after our stay and I was emailed instantly and was able to collect next day.
Beautiful resort and island
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lauren
24 Oct 2024
Solid place but I would definitely just suggest one or two days here.
The summit is great and the views were tremendous. Breakfast is alright but the evening meal becomes a bit basic and they don’t know how to cook a steak unfortunately.
Staff were very friendly though.
Fitzroy Island Resort is a great place for a tropical getaway. The location is beautiful, offering easy access to clear waters, coral reefs, and sandy beaches. The resort is surrounded by nature, and the views are stunning.
The rooms are comfortable and well-maintained, with most offering ocean or rainforest views. The facilities are good, including a pool, a bar, and an on-site restaurant. The food is decent, with a mix of casual and more formal dining options, though the menu can be limited.
Activities like snorkeling, kayaking, and hiking are easily available, with equipment rentals right at the resort. The staff are friendly and helpful, making sure guests have everything they need to enjoy their stay.
However, there are some downsides. The resort can feel a bit isolated, and the limited dining options mean you’ll rely heavily on the resort’s services, which can be expensive. Additionally, Wi-Fi connectivity is limited, which might be an issue for some.
Also the market has no groceries whatsoever and is very overpriced. So if you want to cook something you best bring it with you on the ferry.
Overall, Fitzroy Island Resort is a great place for those seeking a relaxing escape in nature, though it’s important to plan ahead for meals and entertainment.
The summit is great and the views were tremendous. Breakfast is alright but the evening meal becomes a bit basic and they don’t know how to cook a steak unfortunately.
Staff were very friendly though.
Fitzroy Island Resort is a great place for a tropical getaway. The location is beautiful, offering easy access to clear waters, coral reefs, and sandy beaches. The resort is surrounded by nature, and the views are stunning.
The rooms are comfortable and well-maintained, with most offering ocean or rainforest views. The facilities are good, including a pool, a bar, and an on-site restaurant. The food is decent, with a mix of casual and more formal dining options, though the menu can be limited.
Activities like snorkeling, kayaking, and hiking are easily available, with equipment rentals right at the resort. The staff are friendly and helpful, making sure guests have everything they need to enjoy their stay.
However, there are some downsides. The resort can feel a bit isolated, and the limited dining options mean you’ll rely heavily on the resort’s services, which can be expensive. Additionally, Wi-Fi connectivity is limited, which might be an issue for some.
Also the market has no groceries whatsoever and is very overpriced. So if you want to cook something you best bring it with you on the ferry.
Overall, Fitzroy Island Resort is a great place for those seeking a relaxing escape in nature, though it’s important to plan ahead for meals and entertainment.
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Karl
20 Oct 2024
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Nicky
01 Oct 2024
Great Room spacious with comfortable bed. Bathroom was a bit dated, but was a relief after spending hours snorkeling. Adequate kitchen for those who plan to stay for long periods. But you will have to bring supplies (no alcohol) with you. We utilised the “island package” which included free use of kayaks and snorkeling equipment plus breakfast.
Restaurant had a set menu which was expensive but great food. But there is a general store with minimal items, as you would expect for an island. And Foxy’s bar and grill, which is again expensive. During the day resort guests can’t use the restaurant as the day trippers have it reserved. The glass bottom boat tour was exceptional, and our guide Ethan was fabulous and extremely enthusiastic when we spotted a large green turtle. Also a turtle rehab is on the island which you can get an informative session on.There is a couple of nature walks which would be pleasant during cooler timings. We enjoyed our time here immensely.
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Cossieclan
01 Oct 2024
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The
01 Sep 2024
The resort however leaves a lot to be desired. I rate it as a 3 star resort at 5 star prices.
After waiting for 45 minutes to get into our penthouse apartment to staff reluctance in handing over enough coffee pods for our group of 8.
At $1,700 per night we expected better attention to detail.
The meal at the restaurant was nice, the meals at the bistro are basic & expensive.
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Mark
01 Sep 2024
First, the good stuff. We stay in the apartments - which have a stunning view over the water, to the west, from the bedroom and balcony, and are clean and spacious. All staff were friendly and helpful. Sadly, this time, our apartment (and the resort generally) was quite rundown and in need of some TLC: broken and wobbly floor tiles, flickering light inside the entrance foyer, one of the bedside lamps was missing (criminal for people who like to read at night!), and, as usual, very few cooking utensils (including no bowl for a salad) in the kitchen.
We had a lovely dining experience at the Zephyr Restaurant but Foxy's Bar (the only other alternative for eating) was looking decidedly shabby, with a shortage of tables at times and a bit grotty at others. I’m no longer comfortable to recommend Fitzroy Island to friends.
Despite communicating these views privately with the hosts, and requesting an acknowledgment (to be assured they had received it) I have had no response. Hence this (reluctant) review.
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pennywee
01 Sep 2024
The snorkel safari was excellent and worth going to the better locations. The glass bottom boat was great. The beach is lovely and Nudey beach was divine. The pool is nice but cold and the swim up bar closes at 4pm not 5.30pm as signed but all very enjoyable.
Before I review the dining please note that whilst food is expensive i totally acknowledge that it is expensive to provide remote location food and services so I understand the price tag.
There are LIMITED dining options and whilst Zephyr is nice with a beautiful outlook, the lack of vegetables was frustrating. (Prob ok for one night but multi night stay needs more greens!). Zephyr provides a buffet breakfast which is unfortunately pretty poor with scrambled eggs and poached eggs being cooked at 6,30am and not refreshed! I asked for a boiled egg and this was not possible. 2 hour old scrambled eggs are revolting. The fresh fruit platter was good though and there was an array of pastries.
The general store is dreadful and has very few provisions. Foxy bar is a lovely location and the drinks are quite nice. The food is basic and ok.
All up we really enjoyed our trip and would recommend as an easy holiday for a family.
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KellyM
01 Sep 2024
Would not recommend staying, only visiting.
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Madison
01 Sep 2024
The actually island is so beautiful and idyllic! The staff were all so friendly and this review is not a reflection on their reception team as they were lovely. I would just recommend visiting the island for a day and not booking to stay.
It seems the resort hasn’t fully recovered from the cyclone last year with water damage, but they do need to provide some transparency on the condition of the rooms when you book. We actually cut our losses and left on the same day and didn’t stay in the accommodation we had booked.
The resort itself is very run down, overpriced and unclean. Our room was dirty and absolutely reeked of mould. There was mould in the bathroom with no proper ventilation. There wasn’t a proper window in the room it was so dingy, it felt like a prison. Considering this room was near $300 per night this does not reflect the quality or cleanliness. I have stayed in multiple hostels in various countries, and this is by far the worst room conditions I have seen.
The foxy bar area was really run down, and it was a shame to see food containers and cans littering the area around here, like it had been lying there for weeks. The food was very overpriced and the chicken burger we received was lukewarm and soggy. It really feels like the whole resort is a bit of a scam.
It seems the resort hasn’t fully recovered from the cyclone last year with water damage, but they do need to provide some transparency on the condition of the rooms when you book. We actually cut our losses and left on the same day and didn’t stay in the accommodation we had booked.
The resort itself is very run down, overpriced and unclean. Our room was dirty and absolutely reeked of mould. There was mould in the bathroom with no proper ventilation. There wasn’t a proper window in the room it was so dingy, it felt like a prison. Considering this room was near $300 per night this does not reflect the quality or cleanliness. I have stayed in multiple hostels in various countries, and this is by far the worst room conditions I have seen.
The foxy bar area was really run down, and it was a shame to see food containers and cans littering the area around here, like it had been lying there for weeks. The food was very overpriced and the chicken burger we received was lukewarm and soggy. It really feels like the whole resort is a bit of a scam.
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Molly
16 Aug 2024
The number of negative reviews posted online about the resort had me expecting to be very disappointed but on the contrary we were pleasantly surprised. From our boat ride on the Fitzroy Flyer to checkin and stay in our Island Suite, we were given great care. The staff were helpful, friendly and made a big effort. Our room was light, clean and comfortable. The restaurant food was good. The resort wasn’t perfect but it certainly exceeded our expectations.
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Jenny
09 Aug 2024
Beautiful island with fantastic views on the beach. Walking paths around the island are not well looked after with messy and died corals. Snorkelling and exploring the rain forest are most interesting in visiting this island. Service in the restaurant is not nice as expected but something in rush. This makes travellers feel not to be a guest. Improvement should be taken soon to gain back the value of a reef island.
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Tam
07 Aug 2024
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dh007DM
01 Aug 2024
Need to update room and definitely beds. Beds are not good to sleep on, we got another room after my Husband had a sleepless night, bed was a bit better but the rooms are very dated.
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Mandy
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