ON DAY OF TRAVEL:

• Arrive early for 7am boarding
• If you are experiencing difficulties on the morning of your travel call 0427009911 before 7am to advise the check-in team or contact the bookings office after 8:30am on (07) 41515225.
• Tours depart from 15-17 Marina Drive, Burnett Heads, which is approximately 20-25 minute drive from Bundaberg CBD.  Please familiarise yourself with the area prior to tour date to ensure you arrive on time.
• Wetsuits are available for hire onboard ($15) however this is also included in the full gear hire if you have booked this with your experience.
• Shuttle bus ($40 per person return) available – Please contact bookings +617 4151 5225 bookings@ladymusgraveexperience.com.au to book or discuss pricing & availability.
• Beverages, snacks, sea-sickness tablets & merchandise are available for purchase.  Filtered water is available throughout the day -please bring a water bottle for top ups
• Please wait on the grass area next to the boarding gates marina side of the carpark for our check-in crew to begin boarding 
• No shoes to be worn whilst on the vessel for safety reasons . If you need to wear shoes for medical reasons, please ensure they are flat with non-marking soles and advise the crew at check-in and boarding.
• Included in your Outer Reef Double Dive is a light morning tea, afternoon tea as well as a lunch of cold salads, bread, cold meats and prawns.  As this is a set menu we are unable to cater to specific dietary requirements however have accommodated most needs in our set offerings. We recommend bringing extra food if you have specific dietary requirements as we are unable to offer individualised menus for individual needs. If you are vegetarian, vegan or gluten free please let us know so we can prepare a plate suitable for your needs.
• Arrival back to Bundaberg Port Marina is approximately 5pm 
• Whilst onboard we ask that you follow all crew directions as they are given to ensure your safety and comfort at all times.
• Full Gear Hire is available for Certified Divers for $50 per person per day – please contact bookings team to add this to your order

SEASICKNESS PREVENTION:

We strongly recommend that all passengers take sea-sickness medication as a precaution. Please consult with a pharmacist or doctor before taking any medication. 

For those who knowingly suffer seasickness pharmacists recommend: 

• Take Phenergan night prior to travel
• Stay hydrated
• Avoid alcohol 24hrs prior
• Get a good nights rest before travelling
• Avoid milky drinks, coffee etc morning of travel
• Eat before taking seasickness medication
• Take seasickness medication 40 minutes prior to boarding

WHAT TO BRING:

• Physical Credit/debit card or cash for onboard purchases as we operate outside of mobile data reception and cannot accept contactless payments throughout our transfers.  A physical credit card is required as security for onboard tabs at our kiosk or pay with cash for purchases. 
• Reef Safe Sunscreen (non-reef safe sunscreen is strictly prohibited -reef safe sunscreen available onboard for $25)
• Beach towel
• Swimwear
• Cameras
• Drink bottle 
• Required medications (epi-pen, seasickness tablets for the return journey) 
• Dive or snorkel gear if you wish to use own
  

CERTIFIED SCUBA DIVERS:

If you booked a certified scuba dive or are participating in the Outer Reef Double dive you must complete a CERTIFIED DIVER MANDATORY DIVE WAIVER prior to arrival and supply a copy of your Diving Certification.  Please click the link above to complete online.

Minimum diving experience requirements for Outer Reef:

– 20+ logged dives

– Confident with no mooring line free ascent and descent drift diving

– Recent diving experience (within 12 months)

OPTIONAL EXTRAS/UPGRADES:

• GEAR HIRE $50 pp
• VIP UPGRADE $95 pp