TERMS AND CONDITIONS – BIKE HIRE and BIKE TOURS • The Hirer is responsible for all loss or damage to the bike and any other equipment provided hereunder which may be made during the period of hire. Dwellingup Adventures insurance will not cover damage or loss when on hire. Examples of damage not considered normal wear and tear, bent handlebars, broken levers, frame damage, buckled rims, broken spokes, broken derailleurs, broken saddles. • Flat tyres are considered normal wear and tear and incur no cost. The Hirer must ensure the bike is not continued to be ridden as rim and tyre damage will occur, rim and tyre damaged will not be considered normal wear and tear. Hirers may hire a tool kit and self-repair, return the bike to point of hire for repair. We may also be able to provide track side assistance for flat tyres. • The Operator requires that all children have the consent of parent/guardian to use the equipment. • Hirers are bound by State Laws in regard to consuming alcohol and being in control of a vehicle. • The bikes are not equipped with lights and are only to be used during daylight hours. • Bike helmets are supplied with the hire. The wearing of helmets is compulsory under West Australian Law. • The bike is designed to carry one person only. The Hirer shall not permit more than one person to ride the bike at once. • Bikes must be transported using a suitable bike carrying device. Dwellingup Adventures reserves the right to determine a suitable bike carrying device. • The Hirer agrees to pay any late fees owing. • Refunds are not provided because the Hirer has terminated the hire period early. • Cancellations can be made up to 48 hours prior to the hire/tour time commencing, at no cost. • Cancellations made within 48 hours of hire/tour time are non-refundable (if due to COVID-19 see full terms and conditions) • Date and name changes can be made at no cost, at least 24 hours prior to booked collection/tour time. • Hires and Tours will have deemed to be completed if customers do not show up within 1 hour of booked collection/tour time. • One day hires are not 24-hour hires. • The Operator reserves the right to cancel tours and hires due to unsuitable river conditions, bushfire risk and other circumstances that the Operator feels pose unsafe conditions to the Hirer. • The Customer agrees to sign a waiver (available on our website) before a hire can commence. • By making a booking the customer agrees to receive updates, marketing, and exclusive offers via email. UNDER NO CIRCUMSTANCES ARE DWELLINGUP ADVENTURES BIKES TO BE RIDDEN ON TOMS CROSSING DOWNHILL TRAILS.