Terms and Conditions

When booking directly online with Scuba Obsession or giving permission to Scuba Obsession management or team to book on your behalf, you agree to the terms and conditions below.

Bookings

All course bookings with online learning have a non-refundable deposit of $200. This covers the online Learning and administration, and business costs associated. The Online Learning can be used at any similar dive agency centre worldwide and will not be returned to Scuba Obsession.

Cancellations

• Over 7 days from course commencement: No cancellation fee will apply.
• 4 days from course commencement: Will incur a cancellation fee of 50% of the tuition costs, if no rebooking is made.
• 48 hours or less: Incurs a $150 rebooking fee and must be paid at time of rebooking.

Each case will be taken on its own merit and determined by the Company director.

If a booking is made, and the participant is not cleared as Fit to Dive by a medical professional and proof is provided, a full refund will be applied, if the online learning has not been opened, and the medical is done at least 3 days prior to the course commencement date.

Rescheduling by Scuba Obsession

Scuba Obsession reserves the right to reschedule a course or a boat charter if the student participation numbers do not exceed minimum numbers required. 3 for a course, and 4 for Boat charter.

All rescheduling will be done within a minimum of 3 days’ notice to the course commencement or trip date. Rescheduling of the course by Scuba Obsession, will not hold any rebooking fee for the students, and the student reserves the right to rebook a date that suits them within 6 months of the original course. If a reschedule date cannot be agreed upon within 6 months, a rebooking fee will apply to the student of $150. No refunds will be given for a reschedule of this nature, unless agreed by management of Scuba Obsession.

Boat, or gear hire credits will be given for rescheduling of boat trips due to weather, mechanical issues or unforeseen circumstances.

Age Restrictions and Private Courses (Ages 10-14)

All bookings made with or for children/ youth students aged between 10-14, must be approved by Scuba Obsession. Whilst dive agencies allow diving to be instructed from 10 years of age, Scuba Obsession reserve the right to instruct them in a private course as due diligence to increase the safety and manage the risks associated with a younger age group.

If a student between 10-14 is booked onto a open public course, Scuba Obsession will make direct contact to reschedule the student and book a private course with smaller ratios.

Equipment Hire Terms & Conditions

Hiring our equipment is subject to the following terms & conditions:

1. You must be a certified diver to hire a tank and be able to produce the certification for viewing.
2. Full payment is required at the time of ordering to secure the hire. Identification will be required to book and be shown at collection. (eg Driver’s licence, passport, proof of age card)
3. Refunds or credits are not provided if equipment is not used unless at discretion of Scuba Obsession management.
4. Any equipment that is damaged during the rental term is calculated on an individual basis and payable by the customer.
5. Costs are based on hiring the equipment for 24 hours (unless other arrangements have been made).
6. Equipment that is not returned by the due date will incur extra charges.
7. All losses and nil returns must be paid for.
8. Scuba Obsession will not be held liable for any incidents while you are using the equipment hired. It is the hirer’s responsibility to check the equipment for any damages and report to Scuba Obsession or its staff prior to use, or they may be held liable.
9. Continued Mis-use or poor treatment by any hirer will have them banned from any future hires. All care must be taken during hiring and use of the equipment.