Thank you so much for the wonderful review! It was an absolute pleasure having you on our nocturnal wildlife tour. I’m really glad you enjoyed experiencing Kangaroo Island after dark and seeing our wildlife behaving naturally in their nighttime environment. The possums, koalas and little penguins certainly made it a special evening! Thank you also for mentioning our responsible use of red lights and the care we take not to disturb the animals protecting our wildlife while giving our guests a memorable experience is incredibly important to us. I really enjoyed sharing the evening with you, and hopefully we’ll see you back on Kangaroo Island one day for another adventure! All the best,

Thank you for your review. We have to admit, we are a little perplexed by it. You joined a Night Tour on **Kangaroo Island** and were disappointed that we spent time looking at… kangaroos and wallabies. We’re not entirely sure what to say about that one! 😊 During approximately 2.5 hours, you saw kangaroos, wallabies, a koala and penguins in their natural environment. You also mentioned that you enjoyed Luca, his stories, and learning about the penguins. For a wildlife night tour, we would actually consider that a pretty successful evening, particularly since wildlife is wild and we cannot order different animals to appear on request. You are absolutely correct that you can drive around Kangaroo Island yourself at night and potentially see some of these animals for free. In the same way, you can visit many destinations independently rather than booking a guided tour. A guided tour includes the guide's time, vehicle, fuel, local knowledge, experience and, most importantly, knowing where and how to look for wildlife safely after dark. As for the suggestion that the same experience should take 90 minutes and cost half the price, unfortunately operating a professional guided tour on Kangaroo Island doesn't become half as expensive simply because somebody would prefer the tour to be shorter. Regarding wildlife information, our guides are experienced local tour guides, not scientists or wildlife researchers. Information and interpretations can occasionally differ between guides, rangers and other people working with wildlife, and we are always happy to review anything specific that a guest believes was incorrect. We are sorry the tour wasn't for you. However, considering that you saw a koala, penguins, kangaroos and wallabies, enjoyed your guide and his stories, and spent an evening observing native wildlife in the wild, we think describing the experience as “not wasting the time at all” is perhaps a little unfair. But we do appreciate the feedback even if we may have to disappoint future guests by continuing to show them kangaroos on Kangaroo Island. 😉

Thank you so much for your wonderful review! We're delighted to hear that Katelyn made your two-day tour such a memorable experience. Her passion for Kangaroo Island's wildlife and conservation is genuine, and we're so pleased that her knowledge, enthusiasm, and personal experiences especially helping rescue koalas after the bushfires made such an impact on your visit. We'll be sure to pass your kind words on to her; she'll be thrilled to hear them. Thank you for joining us, and we hope to welcome you back to Kangaroo Island for another wildlife adventure in the future!

Thank you very much for taking the time to share such detailed feedback. We’re really pleased to hear you enjoyed the tour, the guide’s knowledge and flexibility, and the comfort of the vehicle especially on such a hot day. Regarding water, we do provide one bottled water per guest at the start of the tour and also carry a large chilled water container in the vehicle so guests can refill throughout the day. This is part of our effort to minimise plastic waste, but we appreciate your comment and will be more proactive in reminding guests that refills are always available. As for lunch, we’re sorry it didn’t meet your personal expectations. Our gourmet BBQ lunch is freshly cooked on the day and typically includes marinated chicken or lamb skewers cooked on the BBQ, potato or couscous salad, a green salad with tomatoes and feta, garlic bread, and local Kangaroo Island wines (Shiraz and Sauvignon Blanc). This is usually a highlight for guests. We also understand your frustration with booking via TripAdvisor. While we value the platform for visibility, we agree that direct communication with us is often simpler, and we’re glad that once in touch, everything was easy. Thank you again for joining us, and we’re very happy you enjoyed the overall experience. We hope to welcome you back to Kangaroo Island in the future.