Best of the best blue mountains An incredible day in the beautiful blue mountains. Scott was the best of the best. From booking to customization every thing was very easy

We went on a guided tour "Into the Blue" with the guide Stephanie.
It was an amazing and fantastic day, in fact the one of our best days in Australia. She knew a lot about the surroundings, she was also extremely pleasant and helpful throughout the whole day, showing us places we wouldn't have seen and experienced, if we had chosen to go on a bus tour.
So we give our best recommendations from here.

A fulfilling day in the Blue Mountains My wife and I had a great day in the Blue Mountains with Scott as our host. He took us to areas that a larger tour wouldn't have gone to. His knowledge of the area and Sydney in general was great. I would highly recommend Scott for a great time

We toured with both Scott and Charlie. Both were great and shaped the tour to meet our interests and work around some challenging weather. Loved the private winery stop with MANY kangaroos and 1 wallaby!

Great Sydney Private Tour My son and I were in Sydney for a father-son trip. We had a awesome your with a local perspective with Scott. I had noted that we wanted to see art and culture of Sydney. My son and I already did the Bridge Climb, Art Gallery of NSW and Opera House visits on our own. We felt that Scott filled in everything else. Saw local art galleries, cultural stops and was able to get around to different beaches, universities and other sites. Thought it was a great customized tour that just can't be done on our own. Would recommend for anyone visiting Sydney. I'm definitely looking forward to returning with other family members and doing it again.

We had a wonderful time touring the Blue Mountains with our private guide, Charlie, who was knowledgeable, funny, smart, and incredibly thoughtful.

Sydney Private Tour Done Right Was a brilliant experience learning about the history of Australia and Sydney from Scott! Even though the weather was against us, we spent the day driving around the city to absorb the vibe of places such as the Rocks and Bondi beach. Scott knew amazing view points for us to take nice clicks. He made sure the group (which included an infant and 2 seniors) were comfortable and engaged through his entire sharing. Would highly recommend the team at Your Sydney Guide for anyone looking to explore the beauty of Sydney and its surroundings!

More than a tour it was a moving experience for an Australian . Wow . This was a tour that left us breathless .
As an Australian I thought I knew this city but I can truly say that before this tour with Scott I had not seen many of the spots he took us to. Scott explained the history of this amazing city and its surrounds along with many other points of interest as to the spots we were taken to .
What makes a great tour guide is passion , knowledge , inspiration and preparation and the ability to read his clients as to when times to be accompanied and left to our own devices .,Scott listened to our requirements and ticked every box and some special surprises were thrown in . Thanks Scott for the great pie shop , you were right that pie was the best .
Whether it be a great famous pie or a top restaurant suggestion to the hidden spots with great views Scott had it all .
Your personal touch made us miss you and your great city which you know so well .
Thanks very much to the team at Your Sydney Guide and thanks Scott .

Trusted guide to Blue Mountains Scott was a tremendous guide -- friendly, informative, and engaging. The Land Rover was comfortable and clean, and he arrived at our hotel in plenty of time to pick up the five of us and head to the Blue Mountains in time for our abseiling reservation. The nicest surprise was that he brought his camera along and shot photos of me and my sons abseiling (and he promised to send them to me!). After abseiling he made a great recommendation for meat pies in Katoomba. Later he passed us on to his colleague Charlie, who was a gracious host to us even though we were starting to feel the effects of jet lag. He took us to the valley floor and we saw dozens of kangaroos, then he drove us all back to Sydney. Would highly recommend Your Sydney Guide, and the Blue Mountains make for a great day trip from Sydney.

Hunter Valley Day Trip / Wineries A wonderful day visiting Hunter Valley wineries with Jez. 3 out of 3 wineries were excellent and a wonderful lunch midday.

Easy 2+ hr trip to and from Sydney.

Open Pool Tour of Sydney We had an amazing experience exploring Sydney's stunning ocean pools with our guide, Scott. He took us to four incredible spots, each one a little different and memorable. Scott was considerate, respectful, and always made sure we were comfortable throughout the day. What really stood out was how open he was to suggestions—he tailored the tour to fit our interests and made the whole experience feel personal and relaxed. If you're looking to discover some of Sydney’s hidden coastal gems with a guide who genuinely cares, we can’t recommend Scott enough!

Scott provided a terrific tour of the Blue Mountains for first time visitors to Australia. It was great to travel on our own pace and see this beautiful area of Australia. Scott is incredibly knowledgeable and very flexible in shaping the day’s itinerary. Highly recommended!!

Tried to book Scott for a day tour around Sydney, but we did with very short notice and it was Christmas - so Scott was excused to to go and celebrate with his family. Merry Christmas, Scott! ☺️ Instead he called in Naomi to show us Sydney and surroundings - and what an amazing guide she is! One of the most experienced we could ever hope for, and she was a ton of knowledge and just a bubbly and fun person to be with. She showed us all the neighborhoods and great gems of Sydney, including a ton of great restaurants and gave us some really cool and special recommendations - even arranged our dinner reservations on the fly. And we were not disappointed! She knows all the right people, and that showed - top quality treatment all around! We enjoyed her skills and company so much, that we instantly booked her for a full day Blue Mountains guided tour the next day! That became a very memorable and enjoyable day that we will remember for a long time! Naomi is the best, and we hope to be back to Sydney one day, to enjoy her company again!

We did two tours with Scott from your sydneyguide.com. both the Royal National Park tour and the Blue Mountains hiking tour were fantastic. Before The Blue Mountains hiking tour we stopped at featherdale zoo. the zoo was great because Scott got us there before the big buses and therefore we could get close to the animals quite easily. The Blue Mountains hike was among the most beautiful we have ever done. we could not have been happier with our two tours.

Highly recommended Highly recommended, excellent tour, In-depth explanation
Deserve 5+ stars.
The tour can be personalized to your taste.

Great day in the Blue Mountains Had a fantastic day in the Blue Mountains. The tour guide, Charlie, was a font of local knowledge and was very flexible with the agenda and schedule for the day. He listened to what my wife and I wanted to get out of the day and adjusted the schedule and location’s visited accordingly. The views we saw were amazing. Saw lots of local wildlife, loads of roos which pleased my wife.

Through out the day Charlie was very engaging and shared lots of historical facts as well as current local knowledge. We ended the trip with a ferry ride into Sydney harbour and circular quay.

Would highly recommended this trip, well worth the money.

Epic day trip with Charlie to the Blue Mountains We had an absolutely epic day trip with Charlie. Charlie is easy-going, knowledgeable, and adventurous. He is also funny and talkative. He understood what we wanted to accomplish and tailored our day trip accordingly. He also blended in his recommendations, based on his extensive knowledge of the Blue Mountains.

Down in the Blue Mountains To appreciate the Blue Mountains, if possible get off the rim and go down into them, the slot canyons. We wouldn’t have known this, hiked where we did w/o Charlie from Get Your Guide. It was a great immersive day rather than seen at a remove. He also added color by adding tidbits about geology, early exploration, flora and fauna. Genial, caring guide and we would happily follow his lead again.

Excellent tour to Blue Mountains We really had a great time with Scott and would like to thank him for extraordinary service and friendlyness. The tour to Blue Mountain was great and we even walked a very nice tour in the valley. This tour is recommended to take. The winery tour was very nice, however, winery tasting was limited to drinking one bottle of the same wine. This could easily be improved because the location was superb. Thank you Scott for making our day so perfect. Sigrid and Klaus from Norway.

Great private and personalised tour of the Blue Mountains. Enjoyed by all the family, including my 11 year old daughter and 2 year old nephew. The visit to Featherdale Wildlife Park was fun and the trip to the Scenic World and Blue Mountains was amazing. Scott was a very knowledgeable and fantastic tour guide.

We did two tours with Your Sydney Guide In February before a transpacific cruise, Blue Mountains and Tour of Sydney. We Loved both tours! My husband is still taking about the Blue Mountains tour and how Fabio helped with the wheelchair accessibility. It was wonderful to be able to see this beautiful part of your country.

Such a great tour that we had to book another! If you’re reading this, look no further! Best private tour we’ve ever had. Scott had something to say about every stop we were at. Truly made our experience personal and we were able to check off so many things in one day. We loved our tour so much that we booked the Blue Mountains tour with him the next day. Although the weather in the mountains weren’t on our side, he rearranged our itinerary and in the end, we were able to see everything. Despite the crowds, we never managed to wait in any lines. He gets booked fast, so if you see something you want to do, book it NOW! Thanks Scott for making our first trip to Sydney absolutely memorable. 5 stars, 100% recommend!

Perfect day in the Blue Mountains! Charlie was great. He made it a perfect day! Excellent insight to the Blue mountains. We wouldn't have been able to see all we saw without him!

Best way to explore sydney In a day Amazing tour. Daniel was very knowledgeable and flexible. Had a great time exploring Sydney. Wish we started the tour a bit earlier during more day light

Fantastic day in the Blue Mountains!! Wow, this was such a special day trip from Sydney! Charlie took us all through the Blue Mountains and into the Megalong Valley. Being on a private tour, Charlie tailored the day to what we wanted to see. We felt like we were the only people in the blue mountains that day. He took us so many places that tourists/buses don’t go to. The only time we saw other tourists was at sunset when we viewed the 3 sisters and even that was less crowded than usual. He went above and beyond to find wild kangaroos for us to see and lunch at the tea rooms was phenomenal. He recommended we take the ferry back into Circular Quay and I’m so glad we did - it was a great way to end a beautiful day.

Fantastic day trip to the Blue Mountains and Dryridge Winery with Scott. Scott knew the best places to go to avoid the large bus crowds, and was highly knowledgeable sharing numerous historical and fun facts about the area. Nothing felt rushed. The lunch stop at The Tearooms was delicious; Dryridge winery was relaxing with sweeping panoramas of the vineyard and the mountains. Friendly folks all around! I upgraded to the Land Rover Discovery and did the return to Circular Quay via ferry which both were delightful. We scoped out some kangaroos in the wild, along with a couple stunning waterfalls throughout the day. I highly recommend Your Sydney Guide for a private and fully customizable itinerary. 10/10!

Best tour ever! An amazing tour with the most friendly tour guide. Saw some incredible views and sites whilst learning all about the blue mountains. The hikes we went on were spectacular and fitted well with our walking ability. Definitely would recommend to do when you visit Sydney.

Private tour in Sydney Scott was a fantastic guide for this private tour. I have discovered very beautiful areas of Sydney like the famous beaches of Manly and Bondi, Paddington, the Rocks, Taronga zoo including also a tour with the ferry in the amazing bay. I spent a very nice day. Guide to recommend.

Two most wonderful days. Undoubtedly the best tour guide company in Sydney, we had 2 full days with our personal guides ( Blue mountain tour & Southern highlands tour) and we couldn’t have been more delighted, the guides were knowledgeable, prompt, flexible and most importantly lovely people.
I would recommend this company 100%

An Epic Day of Touring Sydney & Surrounds with Charlie! Charlie is a professional,highly informative, friendly and expert guide!
All pre-tour planning and email conversations were timely, thorough and satisfying!

Upon arrival via the Celebrity Edge .our tenders delivered us to the Opera House Wharf much later than scheduled, and Charlie was there waiting at the turn- around behind Sydney Opera House welcoming us to the city in his very luxurious Range Rover!

Our day of Discover Sydney began with a bouquet of greetings, smiles and excited anticipation!
We headed right into The Royal Botanic Gardens where Charlie began sharing with us the history of Sydney .he sprinkled his history lessons with information about the local flora and fauna ..Sitting on Mrs. Macquarie's chair, being amazed at the Merton Bay Figs and the gorgeous and raucous birdlife!!!!! We were enthralled with Charlie's breadth of knowledge and his calm, humorous and tranquil comportment.

As we drove from place to place, Charles answered our queries about Sydney, Sydney's history, government past & present and drew our attention to the historic architecture and the interesting animal life we passed along the way .we trailed after a Kookabura and watched as it pulled worms from the ground and another Kookabura in a tree "beating a mouse to tenderize it" before eating!!!!!! We were regaled by cockatoos, black swans, ibis, and australian magpies to name but a few!!!

Our travels took us to and thru The Rocks, Darlinghurst, Moore Park, Woollahra, and to Centennial Park! At Centennial Park Charles brought us on a walk to a huge forest area that was home to thousands of Flying Foxes hanging from trees high up in the canopies! It was magical!!!

Then on thru Waverly Park, Rose Bay, Vaucluse and to the famous Bondi Beach!!!! Charles gave us time to walk in every location, take pictures, and enjoy the exquisite views .we enjoyed a lovely coffee at one of his favorite cafes .and throughout our day together Charles was brilliant companion, teacher, guide and friend.

We could not have been happier with our tour with Charles. Every minute was packed with details and history of the beauty of Sydney and Surrounds we can surely say that Charles expertly guided us into falling in love with Sydney. Thank You Charles!!!!!

Next visit .how bout the Blue Mountains, Charles???!!!!!!

Many thanks! Madelyn and Alex

We did the tour to the Blue mountains. We had a great time! Fabrizio our tour guide was incredible. He was very knowledgeable about pretty much everything to do with both Sydney and the blue mountains. He was happy to share that info and made the day very enjoyable. We had such a good time we’re going to do another tour today. Thanks Fabrizio and Scott for a great day!

Took 2 tours from them and definitely had awesome times with both guides Fabrizio and Scott. They were punctual during pick up, sharing the history and culture, were attentive to our needs and going all out to ensure we had the best experiences!!! Strongly recommended

We booked a private tour to the Blue Mountains with Your Sydney Guide, and it couldn't have been better. We wanted some challenging hikes that wouldn't be too busy that gave us a sampling of the geographical diversity of the mountains. Your Sydney Guide met these requests perfectly. We even started our hike 2 hours later than usual, at 10AM, to maximize our chances of seeing wildlife at the end of the day, and our adventure ended at a park full of wallabies and kangaroos. Our guide was very knowledgeable and great to talk to about the Blue Mountains and the Aussie culture. It felt more like we were hiking around with an old friend than a hired guide. If you want a Sydney adventure that is tailored to you then you can't go wrong with Your Sydney Guide.

Was it fate or luck? It was the Guide! Mister Charlie, hands down, made everything more interesting and then added some more! From the multiple off-roads, to the food recommendations and the added commentary, it was all gold. By the way we were with him for both our Sydney and Blue Mountains Day Tours.

It was even his birthday on one of the days he was with us.

He was our close friend that we finally got to meet again and reconnected with for our first visit to Sydney; that's how it was having the tours with Charlie. We were comfortable in his vehicle and he assisted us all the way had a wheelchair with us. Loved that he had an itinerary planned and ran it with us to align both our expectations. Got to see many hidden gems on both places and shared a good amount of stories that really will stay with us.

We also got to meet Scott on one of the tours, he is also an awesome guy.

Your Sydney Guide, the easiest recommend for Private Tours in Sydney, no other choice.

Excellent Tour Guide Charlie was an excellent guide. Super knowledgeable about the Blue Mountains and Sydney. The vehicle was very nice and clean. Took us on an incredible hike to see the waterfalls and even though the weather was rainy, he still made the trip very interesting. Took us to a special hotel where we had a quick bite to eat and then dropped us off at the ferry for our ride back to the hotel. This was on New Years Eve and everything was extremely busy. We felt blessed to have a tour guide on New Years Eve. We would definitely use this tour company again in the future and ask for Charlie.

Great 6 hour Tour! Scott was very easy to work with before we arrived in Sydney, helping plan our tour. Very knowledgeable about history and local areas. Extremely flexible tour. He even stopped at pharmacy for us to get supplies for cruise. Then dropped us off at Fish Market for a great lunch (his recommendation).

Great way to see and learn about Sydney. Would highly recommend Scott and his services!

Fulfilled day in the blue mountains Taking a private tour is highly recommended because you see more than the usual tourist stops and have more opportunities for stunning vistas. The depth of knowledge of our guide Charlie made the tour fantastic. Take the hike to Wentworth Falls if you are able.

Blue Mountains with Scenic World is a must do We took the all-day private tour of the Blue Mountains with the Scenic World add-on with Scott last month, and it was a fantastic day, with money well spent. Scott was personable and knowledgeable and truly a pleasure to spend the day with. We were a party of 10 and there was something for everyone on the tour. The Blue Mountains are worth taking a day from your stay in Sydney to explore.

We booked a private tour to the Blue Mountains with Your Sydney Guide, and it couldn't have been better. We wanted some challenging hikes that wouldn't be too busy that gave us a sampling of the geographical diversity of the mountains. Your Sydney Guide met these requests perfectly. We even started our hike 2 hours later than usual, at 10AM, to maximize our chances of seeing wildlife at the end of the day, and our adventure ended at a park full of wallabies and kangaroos. Our guide was very knowledgeable and great to talk to about the Blue Mountains and the Aussie culture. It felt more like we were hiking around with an old friend than a hired guide. If you want a Sydney adventure that is tailored to you then you can't go wrong with Your Sydney Guide.

Trip with Scoot is so beautiful and efficient. Not only he knows all the trick and tips but he so show us the best food along the way. When you on holiday the most important thing is to maximise your quality time. For that Scott and team is the easy answer for your Oz guide

Blue Mountain Adventure We booked a private tour to the Blue Mountains with Your Sydney Guide, and it couldn't have been better. We wanted some challenging hikes that wouldn't be too busy that gave us a sampling of the geographical diversity of the mountains. Your Sydney Guide met these requests perfectly. We even started our hike 2 hours later than usual, at 10AM, to maximize our chances of seeing wildlife at the end of the day, and our adventure ended at a park full of wallabies and kangaroos. Our guide was very knowledgeable and great to talk to about the Blue Mountains and the Aussie culture. It felt more like we were hiking around with an old friend than a hired guide. If you want a Sydney adventure that is tailored to you then you can't go wrong with Your Sydney Guide.

Awesome guide and spectaculair views Charlie was an awesome guide. The hike was amazing with spectaculair views. We saw the best spots and kangoeroes in the wild. It was a trip full with surprises (fauna and historical buildings). We have now a great impression of the Blue Mountains.

Fantastic Tour We had an amazing time. We learned so much about Australia and all it has to offer. Scott went out of his way to make our tour personal. We enjoyed spending the day with him. He is an exceptional tour guide!

One of the best tour guides ever Charlie was one of the best tour guides we’ve ever had!
So knowledgeable. After taking the time to get to note us, he tailored the day exactly to what we wanted to see.
We stopped in lots of smaller villages and lookouts, and saw more of Sydney and the Blue Mountains than we imagined.
I’ll be recommending this tour to everyone who comes to Sydney.

Scott took my parents, my girlfriend and I to the blue mountains for a day in his Land Rover. It was a wonderful excursion, we loved it. Scott was very informative, we had great conversation and the car was very comfortable. He was a great driver, and he took us to some well known places, as well as some more out of the way locations which were off the beaten track, including a great spot for lunch at a farm in a valley. He was very sensitive to our desires and he personalised the trip en route to our interests. We had a fantastic time and we felt very well taken care of, and would recommend him to anyone.

Excellent tour Scott was very informative great views that you would only see with a local and this type of tour highly recommended.

Amazing Sydney and Blue Mountains Charlie is a wonderful tour guide. He connects with people in a fantastic way that makes you feel you are having a great day with a friend. Very knowledgeable and punctual. Highly recommend.

Fantastic trip Fantastic trip, specially crafted to fit our time and needs. Many thanks Scott. Wine and beer tasting combo.

True experience of the Blue Mountains and surrounding area with Charles We had an amazing tour with Charles driving to the Blue Mountains. He took us to spots that were away from the more typical spots for amazing views, drove us around the smaller towns, and had great stories to tell. We couldn’t have asked for a better time and sense of the beauty around us. He even dropped us off at the Olympic Ferry terminal at end of tour so we could take the ferry home in early evening - coming back into Sydney Harbor with the night lights was beautiful. Thank you Charles for a great time. Schaffs/Joyces/Forbes

Wonderful I booked fairly last minute and everything was smooth sailing. Scott contacted me the night before to confirm pick up time and see if I had any pressing questions or requests.
The vehicle for the day was very comfortable and the air con was much needed since it was extremely hot out. The provided water certainly came in handy.
Scott certainly has eagle eyes, pointing out wildlife and even pulling over so we could watch a whale breaching while on the way to one of the parks. The views are stunning.
With having gone on a Monday many businesses are closed but it never felt like I was missing out on anything. Lunch was delicious and the wines were great.
No part of the drive was boring or uncomfortable. Scott is fun to chat with and knows a lot about the history of the area. More than enough stops if you need the toilet as well if that's something you need to think about.
If I am back in Sydney, I will certainly be looking up another tour.

We where a group of 2 couples and we took a private tour. Scott was amazing. He showed us some of the most beautiful spots of the city and some hidden scenic sights. During the entire tour he was professional, knowledgeable and very nice and friendly. We feel that it was a very pleasant and efficient way to get to know Sidney for the first time. Highly recommend

Amazingly knowledgeable, friendly and otherwise fantastic tour guide. I can’t say enough about how great our experience was. He was prompt, efficient and he could dial up or down the knowledge, to accommodate myself or the kids. He’s a Sydney native so this is definitely his place. If I could give him 10 stars I would!

A wonderful welcome! Our family enjoyed a great day with Scott showing us the highlights of beautiful Sydney. (Unfortunately, none of us want to leave and return home to the US now.)
A true “local,” Scott was extremely knowledgeable and informative about everything we could think of. To our surprise, we bumped into him the next day at a water ferry terminal!
If this is your first trip to Sydney, I would strongly encourage booking a tour with this outfit!

Exceptional one-of-a-kind experience Matt provided an exceptional one-of-a-kind experience! We are a family of four with a 17 yo and an 8 yo so it is usually pretty difficult to have a full-day that they both enjoy - but Matt delivered! We learned so much about the land, we had fun interacting with native animals, and we enjoyed sharing music on the drive home! Matt was fun and knowledgeable and took us off the beaten track to see a side of Australia we wouldn’t have otherwise encountered. Couldn’t rate this experience highly enough!

Port Stephens and sand dunes After an excellent time with Scott last year (2022), we could not help and once again went with Scott on this tour. It was a long 2.5hrs ride out of Sydney city proper. We stopped for breakfast mid-point and continued our journey. The first thing we did when we arrived at Port Stephens was the quad bike ride on the sand dunes. What a time we senior folks (all of us in our 60s!) had. The ride was well managed and we had 4 guides tagging along the group of 6 of us. Joy overcame fear with a slight nudge from the guides and we rode the dunes in style! We also saw the spouts of a few whales go by in the distance.
Lunch was at a place called Little Beach Boathouse by the seaside at Nelson's Bay. The weather was perfect and we saw a dolphin or two go by. Service at this restaurant was excellent.
Thanks once again, Scott for never letting us down. Trips with you is money's worth.

Great time at Southern Highlands with Scott Great time at the Southern Highlands. As it was winter, it was cooler by 2 or 3 degrees with the temp at the city. The blast of wind greeted us at Bald's Hill. Oh!, what a view. We had breakfast at Audley Dance Hall at the Royal National Park. It was such a pleasant atmosphere. We also had lunch at Bendooley Estate and it was another memorable experience.
We went with Scott when we were at Sydney last year (2022) and it was a no-brainer going again with him on this tour as well as the one to Port Stephens. Thanks, Scott for being a great and friendly guide. The 6 of us always enjoyed our comfortable ride in your Land Rover Discovery. We would never have seen or enjoyed the food at the places you took us to.

Very engaging tour tailored to our interests Can't recommend Scott and his team highly enough. Our guide David was a wealth of knowledge who was able to curate the tour around a maritime theme. Our guests were very pleased to see the sights and we would highly recommend the Your Sydney Guide team to others wanting an engaging experience.

A memorable day for us all We gathered in Sydney to celebrate our 25th year of “friend-versary”. Myself from Perth & the other two flew in from Bali & Hong Kong. We are very impressed with Scott’s knowledge of history & experience of Blue Mountains areas. He introduced our overseas friends with the best Kangaroo pies, delicious food & fabulous wine. We even spotted Kangaroos in the wild who were soon hopped away when we shouted “we ate your cousins!”. We can’t thank Scott enough for taking us on tour on his birthday! Blue Mountains is a very magical place indeed & the secret route of Megalong Valley is just breathtaking. We highly recommend this tour guide for your Sydney’s sightseeing. Thank you Scott! Terima kasih.

Great day in Sydney We had a great day on our tour of Sydney. Scott showed us great views from the harbor bridge, and we had a spectacular lunch at the Fish market. This tour was a great way to learn about the history of the city while seeing all of the sights. we particularly like that the tour was tailored to what we wanted to learn about. We will definitely recommend this tour to our friends when they come to visit Sydney.

Your Sydney Guide, Scott went above and beyond what you would expect from a tour operator. We had the brides family coming to Sydney from Japan for the wedding and they had a free day in-between before the wedding, when we were planning to take them around Sydney foolish of us to think we will have the free time with the wedding in the next couple of days. I called Scott just the day before the tour at 7.30 AM for an Sydney half a day tour, and at the same time busy with wedding work. It was late in the evening before I could get back to Scott to confirm the booking Scott was very accommodative and understanding of the situation and arranged LLOYD MILLETT to take the brides family around Sydney, I also requested Scott to have an extra hour for the tour as there was an event that the brides family had to attend later in the evening after tour and did not want the brides family unattended after their scheduled tour. Scott not only accepted to have the extra hour extended tour but also did not charge anything extra. It was a very delicate and sensitive situation that Scott helped us to overcome where the Brides family had a wonderful time visiting Sydney and also complemented Lloyd that he was the best driver. We were supposed to take the brides family around Sydney, however Scott stepped up as our family and made the brides family visit to Sydney a memorable one. Scott is the best who goes above and beyond of what you would expect from an tour operator it was not just customer service at its best we felt it was a family member who understood the situation and took over the responsibility on our behalf and made things happen. The best thing about Scott is he did not ask me to write a review. We wish Scott and team the very best, if you looking for the second best you can go to the rest.